Das Zimmer war schön und gross. Im Hotel fehlt generell die Führung. Frühstückspersonal ist nicht sonderlich aufmerksam und achtsam zu den Gästen. Lieber laffert man am Buffet, statt sich um die Gäste zu kümmern.
Personal
Alfred
Alfred,10 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 30 日
Overall a good experience, had to move room due to noise and maintenance issues.
Second room had maintenance issues but no other suitable rooms available, so after some negotiations a compromise was agreed upon. Not particularly happy with how certain parts of that process was carried out and having to sign a document with my passport number on and stating that I wouldn’t sue Barcelo seems quite heavy handed. Then the client manager having a go at me in front of a full reception for uploading photos of the issue I had to a Facebook group didn’t seem very professional.
However if you want a hotel in that area the food is good, staff are friendly and pool/garden area is beautiful then I’d consider, just be wary of the full suites as they are on the end if the building near the road and don’t seem to have a had a bathroom refurb in a while.