Eurostars Universal Lisboa, near Lisbon Casino, offers a tranquil retreat with a rooftop terrace and garden. Enjoy the seasonal outdoor pool with sun loungers or plan your day over coffee at the coffee shop/cafe.
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
What's nearby
Lisbon Casino - 3 min walk - 0.3 km
Vasco da Gama Shopping Centre - 5 min walk - 0.5 km
Lisbon Oceanarium - 8 min walk - 0.7 km
Parque das Nacoes Marina - 10 min walk - 0.9 km
Castle of São Jorge - 8 min drive - 7.0 km
Getting around
Humberto Delgado Airport (LIS) - 10 min drive
Cascais (CAT) - 32 min drive
Oriente Station - 4 min walk
Braco de Prata Station - 4 min drive
Moscavide Station - 22 min walk
Cabo Ruivo Station - 8 min walk
Olivais Station - 18 min walk
Moscavide Station (Red) - 21 min walk
Airport pick-up service
Restaurants
Portugália - 6 min walk
Honest Greens - 5 min walk
Tivoli Caffè Oriente - 4 min walk
Sky Bar Tivoli - 3 min walk
Zero Zero - 4 min walk
About this property
Eurostars Universal Lisboa
Eurostars Universal Lisboa is just 2.2 mi (3.5 km) from the airport and offers pick-up service (available 24 hours). Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace, and a bar/lounge. Fellow travelers say great things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Cabo Ruivo Station is 8 minutes away.
At a glance
DONE
Hotel size
189 rooms
Arranged over 15 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 20 per night)
DONE
Transfers
Airport pickup on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Water dispenser
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 2021
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness center
An outdoor pool
Spa services
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Home comfort
Air conditioning and heating
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Phone
Desk chair
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 25 for children
Airport shuttle service is offered for an extra charge of EUR 35 per vehicle. Maximum occupancy 2
Parking
Covered self parking costs EUR 20 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 01 to October 31
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 9908
Also known as
Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon
Frequently asked questions
Does Eurostars Universal Lisboa offer free cancellation for a full refund?
Yes, Eurostars Universal Lisboa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Eurostars Universal Lisboa?
Yes, there's an outdoor pool.
Are pets allowed at Eurostars Universal Lisboa?
Sorry, pets aren't allowed.
Is parking offered on site at Eurostars Universal Lisboa?
Yes. Self parking costs EUR 20 per night.
Is airport shuttle service offered by Eurostars Universal Lisboa?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 35 per vehicle.
What are the check-in and check-out times at Eurostars Universal Lisboa?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Eurostars Universal Lisboa?
No, this hotel doesn't have a casino, but Lisbon Casino (3-min walk) is nearby.
What is there to do at Eurostars Universal Lisboa and nearby?
Eurostars Universal Lisboa has an outdoor pool and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Eurostars Universal Lisboa?
Yes, there's an onsite restaurant.
What's the area around Eurostars Universal Lisboa like?
Eurostars Universal Lisboa is a short 8-minute walk from Cabo Ruivo Station and 8 minutes' walk from Lisbon Oceanarium. The local area is considered walkable as well as being good for shopping.
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Eurostars Universal Lisboa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Airport
Restaurant
Bed
View
Lobby
Bathroom
What guests liked
Breakfast was consistently described as good, excellent, and outstanding with a large selection of delicious items. (52 reviews)
The property is conveniently located near the airport with easy access via taxi, Uber, or metro for a reasonable cost. (7 reviews)
The air conditioning worked well and was quiet in the rooms. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 24, 2025
Perfect Hotel.
It was wonderful everything perfect. Employees professionals, polite, and helpful at check-in.
Ivan
Ivan, 1-night trip
10/10 Exceptional
Jul 25, 2025
I have stayed there many times it’s one of my favorite hotels in Lisbon the staff is unbelievable always there to help
Verified traveler
1-night trip
10/10 Exceptional
May 16, 2025
Very nice
I’ve stayed here several times, always a great stay
Vanessa
Vanessa, 1-night trip
10/10 Exceptional
Jul 28, 2025
Amazing rooftop pool
Rooftop pool area was amazing. Rooms were clean and comfortable. Great location close to Lisbon airport.
Verified traveler
1-night trip
10/10 Exceptional
Jun 11, 2025
Great spot, and location
Trent
Trent, 3-night trip
10/10 Exceptional
Apr 28, 2025
This is an absolutely beautiful hotel with amazing customer service!
Great hotel. The rooftop pool, sauna, & steam room were just what we needed.
Anthony
Anthony, 1-night trip
10/10 Exceptional
Mar 27, 2025
Beautiful hotel with modern finishes.
Peg
Peg, 1-night trip
10/10 Exceptional
Feb 23, 2025
Lovely stay!
Beautiful hotel with lovely ambiance, outstanding service and great views!
Karen
Karen, 1-night trip
10/10 Exceptional
Feb 23, 2025
Very lovely hotel with exceptionally friendly staff.
Pamela
Pamela, 1-night trip
4/10 Fair
Sep 3, 2025
No
The room smelled bad and the sheets were dirty.
Mary
Mary, 2-night trip
10/10 Exceptional
Mar 25, 2025
It’s an excellent place to stay staff very helpful and friendly. The buffet is awesome and I can’t say enough how good the staff is and friendly.
VICTOR
VICTOR, 3-night trip
10/10 Exceptional
May 27, 2025
Amazing stay. The staff were fantastic. Great location and stunning room. Rooftop terrace and pool was lovely. Would highly recommend
Rosie Alexandra
Rosie Alexandra, 3-night trip
8/10 Very good
Apr 26, 2025
Great hotel in the Parque das Nações area.
Great hotel in the Parque das Nações area. The area has excellent restaurants, bars and cafes and close to attractions such as cable car, science museum and the oceanarium.
Tariq
Tariq, 1-night trip
10/10 Exceptional
May 4, 2025
The employees of the hotel was very knowledgeable and friendly.
Elzafir
Elzafir, 5-night trip
10/10 Exceptional
Jun 9, 2025
The staff was very professional and helpful. The breakfast buffet had to be one of the best we have ever had. I would want to point out the front desk staff, especially Rebecca, were incredibly helpful and patient with addressing our needs.
Dana
Dana, 1-night trip
8/10 Very good
Jun 5, 2025
comfortable and clean.
Elizabeth
Elizabeth, 3-night trip
8/10 Very good
May 23, 2025
Close to city centre
Ashton
Ashton, 1-night trip
10/10 Exceptional
Feb 24, 2025
Quiet comfort and great service
Great nights sleep here every time!
ann
ann, 1-night trip
10/10 Exceptional
Apr 18, 2025
This property is fantastic!
A true 5 star hotel with everything one could want. The breakfast is outstanding and plentiful and all the staff is beyond helpful and friendly. A superb experience.
Inge Elli
Inge Elli, 1-night trip
10/10 Exceptional
May 28, 2025
Excellent location walking distance to historic section of Porto. Pool was very small