This place is beautiful. The service is impeccable. Worth every dollar. Do yourself a favor and book your family there.
Jorge
Jorge,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Nicolle
Nicolle,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Danny
Danny,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
PERLA ISABEL
PERLA ISABEL,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Damir
Damir,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Agustin
Agustin,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Wonderful resort with great staff and not overcrowded. The morning Buffett is delicious with varied choices of Mexican and American foods, if not so adventurous.
The staff is friendly and have that warm welcoming Mexican ‘bienvenido a nuestra casa’ attitude.
The beach is quiet and very private. The Conrad has great beautifully landscaped walking paths. If you’re lucky you might see the local wildlife.
Never a problem with the AC or WiFi. If you need tv viewing there’s plenty of options. I recommend the outdoor beach eating palapas, especially ‘El Chiringuito’.
I recommend hiring a tour guide/driver like Juan Santos to take you to the local archeological sights. You need nerves of steel if you want to drive against the local drivers. They have their own road rules.
My family and I went to celebrate our birthdays in late Jan-Feb.
I don’t want to stay in hot uncomfortable rooms or have mosquitos bothering me.
The rooms are spacious and lovely.
Don’t overpay for cabs. The concierge will help you arrange rides into Tulúm.
The property is sublime with nothing lacking.
Only minus for us is dinner portions are small and pricey.
I can’t wait till my next visit.
Yvonne
Yvonne,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 6 日
Maria
Maria,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
El hotel está divino, es exclusive, las camas deliciosas, la habitación con muy bonito diseño e impecable. El restaurante Maratea delicioso en su cocina, la Atencion de Serena, porfirio, el chef, de todos expectacular, y el vino exclusivo del hotel Japa Chi IV de lo mejor Que he probado… todo esto hizo que nuestra estancia fuera inolvidable. A cada contacto con el personal recibimos ganas de consenting! GRACIAS A TODOS POR SUS ATENCIONES!!!
Maria Alejandra Hinojosa
Maria Alejandra Hinojosa,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Sherita
Sherita,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Best service , beautiful jungle trail to room, beautiful pool
Christine
Christine,5 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Great
Alex
Alex,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Christian
Christian,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 10 日
Nazariy
Nazariy,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Nateisha
Nateisha,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Everything was great, staff were super nice and helpful. Food is good everything was super clean best resort I have stayed at.
Jossie
Jossie,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Merveilleux
Alexandre
Alexandre,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Loved it!!
emmett t
emmett t,3 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 24 日
I had a massage that gave me a literal concussion.
Michelle
Michelle,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Amazing property
Varun
Varun,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 21 日
The architecture was amazing. The restaurants and food offerings were good (reservations were hard to come by when they were empty). Beautiful pools and beachfront. Staff was cordial and polite. Prices for items on menus vs. charges varied, issues with the toilet and sink in the room required fixing. It seemed like a new property trying to get their bearings. But for the location, food and atmosphere, I'd go back in a heartbeat.
Aria
Aria,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Conrad Tulum is a little slice of heaven! We will be recommending this hotel to friends and family.
Kyle
Kyle,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 17 日
Instalaciones nuevas, de lujo con muy buenos acabados, falta tina interior. Los restaurantes bien pero nada espectacular