Excellent location and cleanliness. Much better if staff has more compassionate at work. Suggest the staff at counter preparing omelette can make sunny eggs also, instead saying no but asking them to get them on plates but actually none instead, and collect city tax upon checking-in rather than checking out to expedite the process.
KWOK WA
KWOK WA,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 6 月 21 日
FUK CHI
FUK CHI,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2022 年 11 月 17 日
Hoi Yin Ingrid
Hoi Yin Ingrid,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
roberta
roberta,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Elegant hotel with great location near a park
Our room was lovely, perfectly clean and perfectly appointed. Linens were nice with a selection of pillows available (important). The breakfast was amazing...no special coffees were offered but juices and all that was offered was perfection! We heard every siren on our street side room and the electric wall switches for lights and curtains would benefit from labels. They were quite the challenge. :-) I would have enjoyed a book with the amenities of this lovely hotel in my room and perhaps the menu for the fine dining downstairs. I checked right away in the desk drawer and around the room as I like to get familiar with location of restaurants, etc. but did not find it. A bonus was an ample supply of nespresso pods daily, fantastic cleaning crew, and a gift from the front desk of local pastry and a bottle of wine. Extremely lovely! I would stay here again and perhaps request a room on opposite side of the street. BTW, the rooftop pool is lovely and accessible from the seperate bank of elevators on 13!
Joan
Joan,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 10 日
LAETITIA L
LAETITIA L,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Bernardo
Bernardo,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 7 日
nicole
nicole,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Mei Ling
Mei Ling,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Tetsuro
Tetsuro,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Liisa
Liisa,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Erinomainen hotelli!
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Lovely hotel
This is a lovely hotel with an epic breakfast buffet, rooftop pool/bar, and spa. I'll stay again.
Jody
Jody,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 27 日
Assim que entrei no quarto, observei que a pia estava entupida. Solicitei conserto. Não havia tapete na casa de banho. Também não havia sabonete líquido. Tive que solicitar. A duche soltava da mangueira, quando abria a água. Não entendo com coisas básicas não foram observadas antes de entrarmos no quarto.
Em resumo, Epic Sana já foi melhor.
Ricardo
Ricardo,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 24 日
Ricardo
Ricardo,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Patrik
Patrik,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 23 日
Ricardo
Ricardo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Katrine
Katrine,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Cheryl
Cheryl,4 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 18 日
Martin
Martin,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Great hotel, well located and fantastic service
Peta
Peta,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 12 日
Billy
Billy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 9 日
Average stay
It wasn’t anything bad or amazing. I wasn’t upset with anything big, but there were small issues like when the cleaning staff obviously stopped cleaning the room (tea cups were put into the bathroom instead of the hallway drawer) mid way and we had to call the front desk to have them come back up to finish. The shower wasn’t properly sealed so the floor was always quite wet afterwards. The hotel was great about responding to our issues. But again, no huge complaints, but I also didn’t leave impressed. The location was great unless you need to call an uber. The one way street right there makes it challenging especially with the stop lights around the roundabout.
Matt
Matt,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Lisbon stay
Lovely hotel with fantastic service
Breakfast service was exceptional - staff were very attentive and were always on hand to offer coffee, juice etc. The range of food offered at breakfast was vast and of a really high quality.
We stayed in deluxe room which offered us all the amenities we required for our stay. It was quiet at night, the bed was very comfortable. The towels in the bathroom were probably some of the softest I have ever had in a hotel!
Hotel was convenient for metro and buses but we also found lots of places to walk to from the hotel.
Great stay and would definitely stay here again if I find myself back in Lisbon.