This hotel is very convenient to the waterfront, cable car and shopping/restaurants. Everything is walkable. We had a studio room, and having the washer/dryer in the room was nice. With all that said, there is no lobby in this hotel, and “reception” is literally a desk on the 4th floor. You literally have to follow a two page set of instructions provided by the hotel in order to park and then find your way back to the hotel. It’s not easy. Lastly, by 3:30pm, our room still had not been made up. After calling the desk they did bring us fresh towels and emptied our garbage. The service could have been much better.