The hotel itself is nicely decorated and well maintained, and the rooms are large, with comfy beds. Unfortunately, most of the front desk staff was either indifferent or borderline rude, and not especially helpful. In our room, everything was fine the first night, but on the second night half the bathroom lights stopped working, and we barely got warm water in the shower. Trying to get ready for a wedding that night wasn't easy. We just expected more from Aloft, with pretty much our entire group a little disappointed.