Oriental Hotel Universal City

4.0 star property
Hotel with restaurant, near Universal Studios Japan

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Photo gallery for Oriental Hotel Universal City

Property entrance
Lobby
Reception
In-room safe, blackout drapes, iron/ironing board, free WiFi
Daily buffet breakfast (JPY 3300 per person)
Located near Osaka Aquarium Kaiyukan, Oriental Hotel Universal City offers a warm welcome with free daily manager's reception and in-room WiFi. Enjoy the convenience of a restaurant, snack bar/deli, ballroom and 24-hour front desk while taking advantage of tour/ticket assistance from the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Non-smoking
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
  • Vending machine
  • Microwave in a common area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 21 of 21 rooms

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 54 sq m
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 54 sq m
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 54 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 35 sq m
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.6 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 54 sq m
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 54 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 54 sq m
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • 35 sq m
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 km
  • Universal Studios Japan - 3 min walk - 0.3 km
  • Osaka Aquarium Kaiyukan - 3 min drive - 2.6 km
  • Kyocera Dome Osaka - 6 min drive - 5.1 km
  • Intex Osaka - 7 min drive - 6.7 km

Getting around

  • Itami Airport (ITM) - 35 min drive
  • Kansai Intl. Airport (KIX) - 49 min drive
  • Kobe Airport (UKB) - 51 min drive
  • Chidoribashi Station - 3 min drive
  • Denpo Station - 4 min drive
  • Nishikujo Station - 4 min drive
  • Universal City Station - 5 min walk
  • Ajikawaguchi Station - 9 min walk
  • Sakurajima Station - 14 min walk

Restaurants

  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪WOLFGANG PUCK PIZZA BAR - ‬4 min walk
  • ‪マリオ・カフェ&ストア - ‬8 min walk
  • ‪ポートダイニング リコリコ - ‬5 min walk
  • ‪マクドナルド - ‬4 min walk

About this property

Oriental Hotel Universal City

When you stay at Oriental Hotel Universal City, you'll be in a fantastic location, just a 5-minute walk from Universal Studios Japan and Universal CityWalk Osaka. Also, Osaka Aquarium Kaiyukan and Kyocera Dome Osaka are within a short drive. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Universal City Station is 5 minutes and Ajikawaguchi Station is 9 minutes.

At a glance

DONE

Hotel size

    • 330 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
    • Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (JPY 3000 per day)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Lockers available

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1500 for children

Parking

  • Covered self parking costs JPY 3000 per day
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

Does Oriental Hotel Universal City offer free cancellation for a full refund?

Yes, Oriental Hotel Universal City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Oriental Hotel Universal City?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Oriental Hotel Universal City?

Yes. Self parking costs JPY 3000 per day. Parking spots may be limited.

What are the check-in and check-out times at Oriental Hotel Universal City?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is 11:00 AM.

What is there to do at Oriental Hotel Universal City and nearby?

Recommended spots to visit include Universal Studios Japan (3-min walk) and Kyocera Dome Osaka (3 mi), along with Osaka Aquarium Kaiyukan (3.4 mi) and Dotonbori (5.1 mi).

Are there restaurants at or near Oriental Hotel Universal City?

Yes, there's an onsite restaurant.

What's the area around Oriental Hotel Universal City like?

Oriental Hotel Universal City is a short 5-minute walk from Universal City Station and 3 minutes' walk from Universal Studios Japan. Travelers say the area is walkable and good for families.

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Oriental Hotel Universal City Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Family friendly
Restaurant
Breakfast
Food
Train station
Store
Conveniences

What guests liked

  • The breakfast was highly recommended and offered a great variety of fresh and delicious options. (25 reviews)
  • The property offers a wide variety of dining options and a convenient location with many restaurants nearby. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing stay, great location, staff were friendly and helpful.
Dylan, 2-night trip

10/10 Exceptional

Great hotel, great location to USJ.

Great hotel close to USJ. Room was clean and beds comfortable. Super close to shops, restaurants and metro station. Would recommend this hotel definitely stay here again if we found ourselves visiting USJ again!
4-night trip

6/10 Good

very nice hotel, was nice to have the washer/dryer in the room if needed!
Lana, 3-night trip

6/10 Good

Small rooms and expensive but free food and amazing location- overall great.
George, 2-night trip

10/10 Exceptional

Location amazing, the free ice cream a nice daily treat, staff super friendly and rooms beautiful.
Raminder, 3-night trip

10/10 Exceptional

The free service of hotdog, drinks and ice cream in the afternoon till 830pm was good. The location is good and it is just few minutes to the USJ.
1-night trip

10/10 Exceptional

Loved that it was right at the entrance of the park and the city walk was right outside the hotel. Amazing service especially from the front desk
Halley, 2-night trip

10/10 Exceptional

Perfect for a USJ trip.
Edward, 1-night trip

10/10 Exceptional

Nice

Very good hotel for USJ play and stay hotel
CHIEN EN, 2-night trip

6/10 Good

Convenient Hotel for visiting the Universal Parks in Japan
Luis, 2-night trip

10/10 Exceptional

Very friendly staff and tasty breakfast to start the day. Love it.
Irene, 4-night trip

10/10 Exceptional

Loved this location

Highly recommend the Sheraton Oriental Hotel Universal City. Loved it!
Michael, 2-night trip

10/10 Exceptional

Great area for staying at Universal Studios
Andrew, 2-night trip

10/10 Exceptional

Excellent Hotel and strongly recommend. Very clean and spacious!
Chen, 2-night trip

10/10 Exceptional

Perfect location

A great hotel in a central location in Osaka. Comfortable, good sized rooms, great shower!
Emma, 1-night trip

10/10 Exceptional

Good place for all
Kevin, 1-night trip

10/10 Exceptional

Perfect to stay when visiting USJ

The hotel provides a room for our belongings before check-in time. The room is relatively more spacious than other similar hotels. The location is perfect when visiting USJ.
Norito, 1-night trip

10/10 Exceptional

Amazing, clean, very generously fed us very well with food and drinks at the open lounge. Lovely staff who were very friendly and helpful. Highly recommended.
Rebecca, 8-night trip

10/10 Exceptional

Good location, service was good, room was clean. Enjoy the free ice cream and hot dog.
JUE, 2-night trip

10/10 Exceptional

Walking distance to UsJ. The staff are all very friendly and helpful. The room is clean and spacious for 4 adults.
Clare, 1-night trip

10/10 Exceptional

Amazing property! Very new and clean! Walking distance to USJ.
Maria, 4-night trip

8/10 Very good

Ideally close to USJ. Free hotdog and ice cream after 1700 is very nice. Free luggage storage at day of check-in and check-out is very handy.
Sauw-Fou, 3-night trip

10/10 Exceptional

My wife and my daughter love it
YINGLU, 1-night trip

10/10 Exceptional

Perfect for staying on site at USJ. Easy to leave using metro.
George, 2-night trip

10/10 Exceptional

Very nice. Breakfast buffet has a machine that makes freshly squeezed orange juice.
Aida, 1-night trip