Most of the staff are friendly and helpful, but some are a bit cool to Asians.
Th location is a bit far away from downtown, but very accessible to the light railway station.
A very nice hotel. By London standard, the room is spacious. Hotel staff particularly the reception people are very friendly and helpful. Convenient location and quite close to the underground train station.
KW
KW,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 31 日
It was a very nice hotel. The couple minor issues I would (should) have reported were the very hazy bathroom mirror which was due to being a heated mirror…so wear and tear, permanently. And it was the only mirror in the room. Also, I booked the double queen room, which had no view of the wharf or city. I was told only after I checked in and unloaded that those class rooms were all limited to view because of their location. But the quality of the service, food and hotel was amazing.
Michael
Michael,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 21 日
Det bästa var frukosten och frukostpersonalen
Det kändes som att vårt rum var ganska gammalt och slitet. Vårt badrum på hotellet luktade väldigt illa av frän urin. Vi sa till om detta och fick en extra städning. Det hjälpte dessvärre inte men efter två dagar började doften avta men det var riktigt illa. Frukosten var det bästa på hotellet och även personalen som arbetade i frukostserveringen var väldigt trevlig. Jag uppfattade dessvärre kvinnan i receptionen som ganska nonchalant.
Angelica
Angelica,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 16 日
Not a five star stay
Really convenient location, though there's a significant amount of construction happening across from the entrance to the hotel.
Issues with the lifts meant they didn't seem to be running as frequently or timely as they should be - There didn't seem to be a staircase available
Henry
Henry,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Overnight stay
Check in quick, room ready on arrival.
Room clean and what was expected with amenities and TV. Breakfast good choices of everything you could think of.
Drink in the bar over priced £25 for a Gin and lemonade and a cider.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 10 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 6 日
Yuk Sing
Yuk Sing,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 3 日
Stuart
Stuart,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Joshua
Joshua,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 27 日
Poor maintenance of the room and bathroom.
This Marriott hotel has poor maintenance. The rooms are old, as is the bathroom. The toilet didn't flush well. The towels were dirty and I had to call the reception asking to change them. For a Marriott hotel, it did not comply with the standards that you would expect for this type of hotel chain. I will never go back.
I would not go back.