The studio we stayed in was nice n clean. The only downfall was the bath tub drain and sink drain is a bit clogged.
Jeff
Jeff,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Mary
Mary,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 2 日
Overall good, don't do well with requests
The only thing I was disappointed about was that we requested a room with an oven and were told we'd likely get it, and then we didn't. The elevators also sometimes take a long time to the higher floors - some don't even go to the 4th floor. The second day we had to go to the desk to ask for coffee as that wasn't refilled. We got engaged there, but there were no extra add ons at all.
It was very good overall - the location is wonderful, and the indoor and outdoor pool and hot tub are great!
Kayla
Kayla,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 26 日
Elizabeth
Elizabeth,2 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 25 日
Not a "Resort" just a hotel.
Never been to a "resort" that won't let you bring a drink from the bar to the restaurant. Or a drink from the restaurant to the pool. Or a drink from the pool to the hotel. Apparently they have 4 different liquor licenses, was the reason for all of this nonsense. Would not let us us pool towels to take across the street to the beach. We were told "you can buy towels at the gift shop". Would search all bags and coolers anytime you enter the pool area. Not to look for glass but to look for any alcohol at all. Cannot bring any of your own drinks to the pool...again I have never been to a "resort" like this. Kids asked if there were toys for the pool, they were told "no, they might be in storage but you can buy some at the gift shop". Not very accommodating for guests. You have to pay extra to order food at the pool to have the restaurant bring it to you. If you order it yourself at the restaurant and walk it over yourself you save the fee and the mandatory gratuity. The Arcade room is about 6 claw machines and Mrs. PacMan. Fitness center was good but small. Some employees would be accommodating only until a supervisor would step in and say "no you cannot do that" Location is great, that's the main reason we picked it. We will try other accommodations next trip, for resort fees I expect resort accomodations.
Kassie
Kassie,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 20 日
Floor was filthy
Within two hours of being there my 18 month old granddaughter’s socks got filthy. With as dirty as her socks got so quick, that floor hasn’t been cleaned in a long time, which to me, is inexcusable.
Sharon
Sharon,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 16 日
Rylee
Rylee,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 9 日
Great
Great location. Adjacent to a nice creek where kids can float and a nice park with playground equipment. Close to lake and downtown shops. Friendly staff. Best pools (indoor and outdoor) in Lake Geneva. TVs in both rooms with many channels. Room (140 an Anchor Studio Suite) starting to show its age - especially the bathrooms. Both were very roomy but had extremely small pop-in, one-piece showers (no bathtubs). No way to avoid getting your head wet if you only wanted to wash your body and not your hair. Sleeper sofa was very uncomfortable and when opened up blocked access to 1/3 of the living room area.
Mike
Mike,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Cara
Cara,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Lena
Lena,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Jacklyn
Jacklyn,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 2 日
For the amount you pay for the stay, you would think they could offer complimentary coffee in the morning.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Always Good
Always a good stay at The Cove. Great location to everything in town and the pool area is wonderful for kids and adults.
Susan
Susan,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 31 日
Stay was good. I was able to get some pool time in, and walk to town. Parking was free.