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Eurostars Hacienda Vista Real Hotel

3.5 star property
Hotel with outdoor pool, near Playa del Carmen Main Beach

Choose dates to view prices

Escape to the vibrant Eurostars Hacienda Vista Real Hotel, where a swim-up bar and outdoor pool await. Unwind on the serene garden terrace or stroll along Playacar Beach nearby. Guests rave about their stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Swim-up bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Water dispenser
  • Living plant wall

Feel at home (6)

  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Bathtub or shower
The current price is CNY526
CNY656 total
includes taxes & fees
Dec 12 - Dec 13

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Double Room Classic

In-room safe, laptop workspace, soundproofing, free WiFi

Double Room Classic

  • 23 sq m
  • Sleeps 2

View all photos for Room Superior

In-room safe, laptop workspace, soundproofing, free WiFi

Room Superior

  • 63 sq m
  • Sleeps 2

View all photos for Suite

In-room safe, laptop workspace, soundproofing, free WiFi

Suite

  • 90 sq m
  • Sleeps 2

View all photos for Triple Room Superior

In-room safe, laptop workspace, soundproofing, free WiFi

Triple Room Superior

  • 63 sq m
  • Sleeps 3

View all photos for Quadruple Room Superior

In-room safe, laptop workspace, soundproofing, free WiFi

Quadruple Room Superior

  • 63 sq m
  • Sleeps 4

View all photos for Triple Room Superior

In-room safe, laptop workspace, soundproofing, free WiFi

Triple Room Superior

  • 63 sq m
  • Sleeps 3

View all photos for Quadruple Room Superior

In-room safe, laptop workspace, soundproofing, free WiFi

Quadruple Room Superior

  • 63 sq m
  • Sleeps 4

View all photos for Quadruple Room Superior

In-room safe, laptop workspace, soundproofing, free WiFi

Quadruple Room Superior

  • 90 sq m
  • Sleeps 4

View all photos for Family Room -6 guests- Superior

In-room safe, laptop workspace, soundproofing, free WiFi

Family Room -6 guests- Superior

  • 90 sq m
  • Sleeps 6

View all photos for 2-Bedroom Apartment

In-room safe, laptop workspace, soundproofing, free WiFi

2-Bedroom Apartment

  • 90 sq m
  • Sleeps 5

View all photos for Family Room -6 guests- Superior

In-room safe, laptop workspace, soundproofing, free WiFi

Family Room -6 guests- Superior

  • 90 sq m
  • Sleeps 6

View all photos for Classic Double Room

In-room safe, laptop workspace, soundproofing, free WiFi

Classic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Premium with Terrace

In-room safe, laptop workspace, soundproofing, free WiFi

Double Room Premium with Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 63 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Royal Suite

Royal Suite | In-room safe, laptop workspace, soundproofing, free WiFi

Royal Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
Eco-friendly toiletries
  • 90 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (3 Adults)

In-room safe, laptop workspace, soundproofing, free WiFi

Family Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room (3 Adults and 1 child)

In-room safe, laptop workspace, soundproofing, free WiFi

Family Room (3 Adults and 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (2 Adults and 1 child)

In-room safe, laptop workspace, soundproofing, free WiFi

Family Room (2 Adults and 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room (2 Adults and 2 children)

In-room safe, laptop workspace, soundproofing, free WiFi

Family Room (2 Adults and 2 children)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Communicating Double Rooms 4 adults

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 4 adults

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 4 adults + 2 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 4 adults + 2 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 5 adults

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 5 adults

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 5 adults + 1 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 5 adults + 1 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 4 adults + 1 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 4 adults + 1 child

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Communicating Double Rooms 3 adults + 2 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 3 adults + 2 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Communicating Double Rooms 3 adults + 3 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 3 adults + 3 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Communicating Double Rooms 2 adults + 3 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 2 adults + 3 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 1
  • 1 Queen Bed

Premium Double Room Single Use, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 1
  • 2 Double Beds

Royal Suite (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room (2 Adults)

In-room safe, laptop workspace, soundproofing, free WiFi

Family Room (2 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room, Multiple Beds (Communicating 2 Adults)

In-room safe, laptop workspace, soundproofing, free WiFi

Double Room, Multiple Beds (Communicating 2 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
In-room safe
  • Sleeps 2
  • 2 Double Beds and 1 Queen Bed

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About the neighborhood

Map
Paseo Chichen Itza Retorno 3 Playacar, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 8 min walk - 0.7 km
  • Mayan Ruins of Playacar - 11 min walk - 1.0 km
  • Playacar Beach - 13 min walk - 1.1 km
  • Xaman Ha Aviary - 16 min walk - 1.4 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/20 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Don Rafael - ‬5 min drive
  • ‪La brioche - ‬4 min walk
  • ‪Il Portico - ‬5 min drive
  • ‪Cancun Pool Bar - ‬6 min drive
  • ‪Bar La Habana - ‬5 min drive

About this property

Eurostars Hacienda Vista Real Hotel

Eurostars Hacienda Vista Real Hotel puts you just a 5-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. After splashing around at the outdoor pool, you can unwind with a drink at the swim-up bar. Other highlights include a terrace and a garden.

At a glance

DONE

Hotel size

    • 77 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Swim-up bar
  • Room service
  • Water dispenser

What to do

  • Beach nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 2004
  • Garden
  • Terrace
  • An outdoor pool
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • 20 stairs to reach property

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.75 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 5:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Eurostars Hacienda
Eurostars Hacienda Vista Real
Eurostars Hacienda Vista Real Hotel
Eurostars Hacienda Vista Real Hotel Playa del Carmen
Eurostars Hacienda Vista Real Playa del Carmen
Eurostars Vista Real
Hacienda Vista Real
Hacienda Vista Real Hotel
Hotel Eurostars Hacienda Vista Real
Hotel Hacienda Vista Real

Frequently asked questions

Does Eurostars Hacienda Vista Real Hotel offer free cancellation for a full refund?

Yes, Eurostars Hacienda Vista Real Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Eurostars Hacienda Vista Real Hotel?

Yes, there's an outdoor pool. Guests have pool access from 7 AM to 5:00 PM.

Are pets allowed at Eurostars Hacienda Vista Real Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Eurostars Hacienda Vista Real Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Eurostars Hacienda Vista Real Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Eurostars Hacienda Vista Real Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Eurostars Hacienda Vista Real Hotel?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at Eurostars Hacienda Vista Real Hotel and nearby?

Eurostars Hacienda Vista Real Hotel has an outdoor pool and a garden.

What's the area around Eurostars Hacienda Vista Real Hotel like?

Eurostars Hacienda Vista Real Hotel is a short 10-minute walk from Playacar Golf Club and 17 minutes' walk from Xaman Ha Aviary.

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Eurostars Hacienda Vista Real Hotel Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Good facilities at a quiet and convenient location.
Jorge, 5-night trip

8/10 Very good

Cool hotel, very quiet, great location
Susan, 2-night trip

10/10 Exceptional

I love everything about this hotel. It is peaceful, clean, and the staff are very helpful. I would definitely recommend it to those who want a quiet stay, away from all the noise.
Evelia, 7-night trip

10/10 Exceptional

Very safe, rooms are nice, walkable to the beach and to local eatery and Oxxo. Staff were friendly and helpful
Janine, 4-night trip

8/10 Very good

Great option far from the crowds.
Carlos, 5-night trip

10/10 Exceptional

Quiet place Perfect for us
Jeison, 3-night trip

10/10 Exceptional

The hotel is quiet and tidy, and the staff are enthusiastic. The breakfast is generally acceptable, though the taste is a bit salty. Transportation is not very convenient, requiring a taxi to get around. The rooms are spacious and clean.
Yang, 4-night trip

8/10 Very good

It's a good option for a affordable hotel stay. Nothing fancy or welcoming though. But had good, decent rooms with good bathroom. Included breakfast is good & the pool area as well. Overall, not too bad for an affordable option.
Yug, 3-night trip

8/10 Very good

Quite location
YVONA, 8-night trip

8/10 Very good

9/10 stay, super closed to parks and centro. Breakfast every morning.
Angel, 5-night trip

10/10 Exceptional

The room we booked was small, so we asked for an upgrade and for little money we got an amazing room! Employees were very nice and we had a very nice time. Only thing is that you need a car. It is in a residencial area and there is nothing around
Jose, 2-night trip

10/10 Exceptional

I’ll go back again!
Raul, 4-night trip

8/10 Very good

Really nice place. Didn’t have some of the amenities we were counting on such as laundry and room service, but had laundry place and a few restaurants near by. Staff was super nice and helpful. I was in a gated area so felt really safe. The breakfast was great! Beach was a close walk and they had beach towels.
Theri, 10-night trip

8/10 Very good

There is much that is very good about Eurostars Hacienda Vista Real Hotel but it isn't for everyone. My wife and I enjoyed it thoroughly but we enjoyed it most because it was safe and quite and beautiful. AND because the staff were so friendly and helpful. They have done a lot of work to upgrade the facility but it still requires work that appears to be ongoing.
Steven, 21-night trip

10/10 Exceptional

We absolutely loved our room. The pool was nice. The swim up bar was not being used but we wouldn't have generally used this anyway. Breakfast was always good, the staff always friendly. Only thing was the walk to 5th Avenue, doable but took a good 20-25 minutes. They do offer free parking though and have bikes to rent.
Sasha, 9-night trip

6/10 Good

The shower head was not in the right place and there was no curtain so the water comes out of the shower area
Alberto, 12-night trip

10/10 Exceptional

Charming
Craig, 2-night trip

10/10 Exceptional

AWESOME
Ahlicia, 5-night trip

6/10 Good

Like: friendly staff. Nice place. Don't like: Hard to find, there are not a sign to indicate where is the hotel and for a foreign it s not evident. The food was too simple and taked a lot of time. The bathroom doesn't have air extractor, the shower splash out alll the place.

10/10 Exceptional

Hotel muy tranquilo, limpio, ordenado, desayuno, bueno la habitación muy cómoda para cinco personas con dos recámaras, perfecto estacionamiento que es de terracería, pero es un detalle
DR. MIGUEL ANGEL, 4-night trip

10/10 Exceptional

Excelente

Muy cómodo, instalaciones optimas, camas muy cómodas, muy buena opción si te vas a mover en los alrededores como cenotes o parques, muy tranquilo, silencioso, ideal para descansar.
Maria Ibet, 7-night trip

6/10 Good

Een mooie locatie om te overnachten. Goed ontbijt variatie genoeg. Kamers zijn vochtig en wat muffig.
maja, 3-night trip

6/10 Good

Parking lot had nails. I was scared to punched my tires. The room windows dis not lock, couldnt sleep thinking some one can come in. I was move to two rooms because the lights went off . No a/c horrible. I had to fight to get transferred to a good room . They had to give me a suite double bed because they didnt have rooms close by my family member. It work at last , but it was a hassle.
Wendy, 4-night trip

10/10 Exceptional

Excelente
Carlos, 1-night trip

10/10 Exceptional

HOTEL MUY AGRADABLE, BONITA VISTA, INSTALACIONES LIMPIAS Y RESTAURANTE CON ALIMENTOS NUTRITIVOS Y DELICIOSOS
Lisbeth Velasco, 5-night trip