Could become a great resort with better food, more friendly staff and more overall atmosphere.
Sarah
Sarah,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 10 日
Great property , beach had a lot of seaweed couldn’t bathe , even though they tried their best to remove it daily.
Kiran Kevin
Kiran Kevin,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Awesome
Harmandeep
Harmandeep,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Great for families
Miriam
Miriam,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 9 日
We had a great time. The vibe is very zen and super chilled. Not too crowded. The hotel is 10/10 with cleanliness and service. The staff went above and beyond to accommodate the best they can with whatever we needed. The effort shows. The food was good quality and diverse. Alcoholic drinks were descent and also wood quality. The entertainment could be a bit better especially after 9:30pm and on, but, maybe it was because we traveled right before peak season. Overall I would definitely come back with the family for future family vacations.
kaan
kaan,4 晚家庭旅行
Orbitz真实住客点评
2/10 很差
2025 年 6 月 8 日
sim
sim,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Muy buena
Maria Marrero
Maria Marrero,6 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 7 日
The hotel was nice. Staff was attentive. Food was okay but would’ve liked more seafood as a selection. As a Hyatt I would’ve expected better food and more quality alcohol. Also the kids waterpark closed at 5pm but sunset not until 730pm ish. Also no bar/food hut close to waterpark kids area making it difficult for adults to get away. The pool bar closed at 5pm but pools don’t close till 8. Then closest bar/food area was in main hotel area that you had to walk to. The beach unfortunately had sargassum which is not something the hotel can control I know. Also I was told the wine bottle I was buying at restaurant was $30 but at check out the cost was closer to $60 and then I could only use a $10 coupon, didn’t let me use the $20 Expedia coupon. But overall good experience.
Lauren
Lauren,5 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 6 日
Arbulena
Arbulena,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 6 日
The hotel and everything was beautiful, however, the beach area right now is not. There was a lot of sargassum, so you couldn’t really get in it and swim. Pools and bars close early so that was a downer close early at 8pm and then the water park closed at 5pm. Food and drinks were okay but not what was expected for being a Hyatt hotel/resort, and then for being by the sea, you would think there would be a lot of fresh seafood options.
Bianca Suzanne
Bianca Suzanne,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Miguel Gonzalez
Miguel Gonzalez,6 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 5 日
Los cuartos faltan remodelacion, tuvieron de cambiarnos de habitación ya que el aire acondicionado estaba malogrado