I specifically requested 'hotels only' and didnt expect a bed and breakfast, with no overnight staff planned at my location. That said, it was a lovely room with a nice fireplace. Bathroom left a bit to be desired, as did breakfast.
Clintona
Clintona,1 晚行程
Orbitz真实住客点评
4/10 尚可
2025 年 9 月 13 日
julie
julie,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 12 日
Got an email the day before arrival telling us to register at sister hotel up the road; their staff sent us to the Whitlock to register; staff there kinda apologized; room was very small; split AC-heat system only gave us AC, but we needed heat; front desk said to give it time, then showed up 15 mins later to say the system only was for AC; they gave us heat, but we could not control it; went from too cold to too hot; the staff left around 7 pm (this was Sept 10) so we burned all night; came back from dinner and door was locked even though they insisted it would be open; called their emergency numbers and got no one, and no one ever called back; enough said.
Steven
Steven,1 晚浪漫旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 9 月 7 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Mark
Mark,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Mary Beth
Mary Beth,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 8 月 31 日
Sandra
Sandra,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 25 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 11 日
3 flights up old stairs carrying our own bags ( in our 70s) and down and up in the morning for coffee…
No national TV stations …. Only “local” on Roku!
Clean, newly painted and carpet
Nick
Nick,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
Property was fine, just a little old and in need of some repaie
Thomas
Thomas,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Nice old house.
Christopher
Christopher,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 24 日
Very good!
David
David,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 23 日
I was in town to attend an inspection on a house we made an offer on in nearby Becket. The Whitlock was perfect for me. It was conveniently located, in town, close to dining, and with easy parking. The inn was historic, charming, and had lots of character. It was exactly what I was looking for. There is now staff available on premises from 7 am to 10 pm. I was able to check in on site. The outer doors were locked at night. I would definitely come back.
Michael
Michael,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 7 月 22 日
The inn is furnished with cheap, ugly furniture in depressing colors. Weekday coffee is limited to Keurig with dairy substitute--so bad it's insulting. Our room cost over $500 a day; other inns of comparable price are beautiful inside and offer better amenities. I will not stay at the Whitlock again.
Judith
Judith,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 18 日
Amanda at the front desk is a gem! She was helpful, personable, professional and presented in a neat and put-together appearance.
Suzanne
Suzanne,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
Nice but a little rundown
Location is great for visiting the Lenox shops and restaurants. The shower and bed were nice and comfortable. It’s an old hotel so I’m sure it’s hard to keep it up but wear and tear was evident in the room and common areas. Weekend continental breakfast was very good.
Rick
Rick,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
William
William,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Sandra
Sandra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Benjamin
Benjamin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Robin L
Robin L,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Lovely hotel in the heart of Lenox. The rooms and property were very nice. The staff was great. We would definitely stay here again!
Dana
Dana,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 7 月 6 日
Shower had mildew and rust stains from the soap dispenser. The outlets were very old and in disrepair. There were no blackout shades or curtains, only regular shades. Otherwise the hotel was stylish and relatively comfortable.
Jane
Jane,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Loved the inn and its location. Loved the decor in the common areas as well as our room. The best part was the services rendered us on our arrival by Amanda who was at the desk. She was an absolute gem! Great service!