The hotel is quite ok. The staff at front desk are quite friendly. However, there are other things which needs improvement:
1. The hotel was full. So there were huge crowd for breakfast. First day, we went at 08:30 for breakfast and it was really crowded. So next 2 days, we went around 10am. But the staff starts removing the food at 10 am, although breakfast timing was until 10:30. Even when they see that there people coming to eat, they still keep removing the dishes.
2. Except for front desk, other staff are a bit distant. We kept sitting at bar but the lady didn't ask what we wanted to order. Only after we called her, she took the order. It was same with other staff
3. I had family members who couldn't speak English. The hotel gave them a fine of 60 Euros for some spots on carpet in their room. They didn't make the carper dirty, probably the spots were from earlier. However, the hotel found a nice opportunity to fine foreigner who couldn't speak English/French. I got to know it later when we had left the hotel otherwise I would have argued with the front desk.
The guests should probably arrange a complete inspection of the hotel room before taking over the keys to avoid this kind of fines.