Very nice staff from reception to catering to cleaning and housekeeping all 1st class lovely building which will be difficult to maintain at 100% but app in all very happy all round
wendy
wendy,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 5 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 24 日
Not the best place to stay
We booked this as a spa weekend in the description makes it sound like you pay for extra services but no you have to pay to use the pool too, hotel is very rundown also look to be some no paying guest staying there too.
Daniel
Daniel,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 24 日
Poor sleep
Second time here. The building and grounds are fantastic!
Customer service is lacking severely. If you are looking for a relax and reset it’s ok but be prepared to have to pre book a time for breakfast which is annoying. At breakfast be prepared to hear the challenges from the staff with how busy they are.
I personally can’t sleep without 2 pillows and asked for some more at reception. I didn’t think this was a problem as the person on reception had no guests to attend to and was not doing anything…. 2 hours later… no extra pillows so I went ask again to find her wiping reception. Again I was told they would be brought to the room and I did explain I was tired and wanted to sleep but couldn’t without extra pillows. My partner then called to ask what the issue was to be told people needed checking in and they were very busy and we needed to just wait. They never arrived so I had a really poor sleep.
But for the location I wouldn’t bother again to stay there as the staff clearly don’t care.
Jude
Jude,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
Joseph
Joseph,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 20 日
lovely place - shame about service and provision
Leisure centre was excellent lovely pool staff and facilities very good
we booked half board this turned our to be a very same buffet there were no labels on any food to say what was contained in dishes, and only two meat options and one veggie option in the hot food, and this was with chips or rice
All of this was luke warm and was self service and for such a nice building is a very poor option.
for an location with such lovely grounds the basement room we were allocated had a crap view
We could hear footsteps on the floor above very clear and the noise of the water flushing from rooms above kept us awake, along with all the banging doors.
the bed was not comfortable at all
COLIN
COLIN,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Marcos
Marcos,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 14 日
Nice two nights break lovely place.
We only had one evening meal and it was a buffet style. So we only got what we wanted.
Brian
Brian,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 10 日
Ok for a short stay
Very mediocre stay. We had young children. The pool costs to use it which isnt clear on hotels.com. Staff were not particularly friendly or welcoming. The room was clean but very outdated. The bathroom definitely needed a bit of tlc but had a random new floor. It felt more aimed at coach parties going for a night out.
Natalie
Natalie,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 5 日
Awful stay
Absolutely awful stay, although it must have been a great hotel to stay 20 years ago. It’s nothing like that anymore and nothing like that.
Rooms are enormously old, reception is unfriendly and not showing that they don’t want to work there.
Extra: I have received a parking fine even though I submitted my car registration number. After multiple times of contacting the hotel. Promising cancellations of the fine, nothing has been done.
Jelmer
Jelmer,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 31 日
A nice location, even if a little isolated. Hotel itself was average
Paul
Paul,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Good
Michael
Michael,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 31 日
Food in the bad wasn’t the best 30/7/2025
Restaurant food for the breakfast was ok.
Room could do with updating and some money spent around the hotel in general.
John
John,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 24 日
Was disapointed that the gym had an additional charge that was not clearly dtated at the time of booking. Whilst the area was really beautiful the hotel was a bit outdated.
Paul
Paul,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
Very much not as nice as it looks.
This hotel looks so nice but the reality is different. From the moment I booked, and the three ‘Urgent’ Emails insisting I check in online, to the awful dinner (a poor buffet, unlabelled with allergens reluctantly and grumpily grunted by the chef, and no table service for drinks) and throughout this place disappointed me.
James
James,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Oluwabukunmi
Oluwabukunmi,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Stuart
Stuart,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Jo
Jo,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
Bed was un comfy, woman on reception nearly gave me a heart attack when she said it wasnt paid for and that i had to make a payment there and then… until she realised she was mistaken. Breakfast… 5 mouth fulls of food… everything had a twang too it. Scrambled eggs were awful. Room was clean. Very noisy on as guests above moving around… awful floor boards. Hotel its self was clean and nice.
Anna
Anna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
sarah
sarah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
We didn’t realise there was a £5.00 a day fee to use the pool plus a £2.00 towel hire!
真实旅客
2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 12 日
We ended up walking through the kitchen trying to find rec