Located in Fernley, SureStay Hotel By Best Western offers a refreshing retreat with free full breakfast and easy access to laundry facilities. Enjoy some downtime in the spa tub or take a dip in the seasonal outdoor pool. With helpful staff and free WiFi, your stay is sure to be convenient.
SureStay Hotel By Best Western Fernley is a great choice for a stay in Fernley. Guests can take a dip in the seasonal outdoor pool, and the hot tub makes for a relaxing end to the day. Fellow travelers love the helpful staff.
At a glance
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Hotel size
66 rooms
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Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
No cribs (infant beds)
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Pets
Pets allowed (3 total)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
Services
24-hour front desk
Laundry facilities
Multilingual staff
Facilities
Seasonal outdoor pool
Hot tub
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Hydromassage showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 25+ Mbps)
Desk chair
Food and drink
Refrigerator (on request)
Microwave (on request)
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: USD 100 per stay
Optional extras
WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15.00 per pet, per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley
Frequently asked questions
Is there a pool at SureStay Hotel By Best Western Fernley?
Yes, there's a seasonal outdoor pool.
Are pets allowed at SureStay Hotel By Best Western Fernley?
Yes, pets are welcome, with a limit of 3 total. There's a charge of USD 15.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at SureStay Hotel By Best Western Fernley?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Hotel By Best Western Fernley?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at SureStay Hotel By Best Western Fernley?
No, this hotel doesn't have a casino, but The Silverado Casino (3-min walk) is nearby.
What is there to do at SureStay Hotel By Best Western Fernley and nearby?
SureStay Hotel By Best Western Fernley has a seasonal outdoor pool and a hot tub.
Does SureStay Hotel By Best Western Fernley have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around SureStay Hotel By Best Western Fernley like?
SureStay Hotel By Best Western Fernley is located a short 3-minute walk from The Silverado Casino.
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Reviews
SureStay Hotel By Best Western Fernley Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
8.0
Location
8.4
Staff & service
7.6
Eco-friendliness
7.6
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Shower
Bed
Location
Bathroom
Food
Water
Toilet
Reviews
8/10 Very good
Sep 5, 2025
Great stay
Clean, staff excellent, tv had an issue he tried getting it to work but it never did. The bed size was supposed to be queen but it was a full size, it was comfortable.
Jason
Jason, 1-night trip
10/10 Exceptional
Jul 5, 2025
Very nice
Out of all the hotels that we have been in in the last 2 weeks, this is the nicest one and the best breakfast they could ever have. Very clean, very nice front desk, people. Very nice housekeepers
brenda
brenda, 2-night trip
6/10 Good
Sep 8, 2025
Choose another hotel, not this one
None of our requests were honored. Booked an accessible room and was given an upstairs room instead. "That's all we have available." My wife is handicapped and there is NO elevator. Booked a second room and asked that it be adjacent or at least close to the first room. It was as far away as possible.
Mark
Mark, 3-night trip
10/10 Exceptional
May 9, 2025
Great stop and stay
Verified traveler
1-night trip
10/10 Exceptional
Apr 29, 2025
Super comfy beds, great breakfast, friendly and professional staff.
Kimberly
Kimberly, 3-night trip
10/10 Exceptional
Apr 28, 2025
It’s where we stay when we go to Fernley.
Donna M
Donna M, 3-night trip
10/10 Exceptional
Apr 30, 2025
Just stayed for one night,no complaints all conditions perfect.
Don
Don, 1-night trip
8/10 Very good
May 25, 2025
Drive by night
This was just 1 overnight on a roadtrip, but room was good, no issues.
Rex
Rex, 1-night trip
6/10 Good
May 27, 2025
Stay ok until.......
The check in and service was great! Breakfast was great! Pool was awesome and clean. All negated by the cockroaches in the room.... won't stay here again.
Alisha
Alisha, 2-night trip
10/10 Exceptional
May 23, 2025
Very good
William F
William F, 1-night trip
6/10 Good
Aug 6, 2025
can't change anything after check-in !!!!!!
had knee trouble walking up stair, request change to first floor, they just kept saying they were full, the atitude is just unacceptable.
chuck
chuck, 10-night trip
8/10 Very good
May 10, 2025
Located in a very walkable area with many good restaurants. The breakfast was a bit skimpy
Linda
Linda, 1-night trip
10/10 Exceptional
Apr 29, 2025
Nice and quiet place. Comfortable beds, and our room was very clean. The people working there were extra friendly and welcoming.
Scott
Scott, 1-night trip
8/10 Very good
May 20, 2025
Good stay
Our stay was good. They were short of help so we did not request housekeeping. Breakfast was good. Beds comfy.
Verified traveler
5-night trip
10/10 Exceptional
May 4, 2025
Checked in promptly. Room was clean and had everything I needed.
Michael
Michael, 2-night trip
10/10 Exceptional
Apr 1, 2025
Staff here is phenomenal
Patty
Patty, 1-night trip
6/10 Good
Aug 19, 2025
Shower handle not working normally
It would have been nice to have been informed when we checked in that you have to pretty much pull the shower handle out to where you feel like it would break to use it in room 102. We weren't able to take a shower, because we couldn't get it to work and we were afraid of breaking it. We mentioned it the gal at the front desk, who told us what we needed to do to get it to work. It was too late for us, we were checking out shortly after breakfast as we had a long journey still ahead of us. They need to inform all their front desk people to mention the shower in that room, so that doesn't happen to anyone else.
Verified traveler
1-night trip
10/10 Exceptional
Apr 27, 2025
Easy check-in for my husband who arrived before myself. Friendly staff and good price.
Tia
Tia, 2-night trip
6/10 Good
Jun 4, 2025
Obviously an old hotel remodel. Access from the main street not easy. Staff of one friendly but busy on Facebook. Tight parking for full sized truck.