6/10 好
2025 年 9 月 23 日
Customer service lacking totally
Check in was terrible , we got in at 3 several others also waiting They were not ready so sent us off with no idea of when they would be ready. The condition of the lobby area and “courtyard” frightening , delapetated, falling apart , so it made you very nervous on check in. The desk help was nice but seemed very stressed out. The rooms however were in a building next door , and very nice , clean great shower. Seems this building is new , no elevator . Breakfast was next door in delapitated building in a pizza spot . Very sparse , good yogurt machine. Nothing hot but they told us that prior . I think communication was lacking overall and customer service a zero.
Doreen
Doreen,1 晚行程
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