We pre paid for 3 rooms total on 2 separate reservations. 1 room was paid for in points. The other 2 rooms I prepaid when I booked and was charged 435.00 total. After we left the hotel we where charged 190.15 each for 1 of the rooms. It has now been a month and 3 times where primised that the refund was processing. After the 4th call the finally initiated the refunds. I just recieved the first refund and it was for 160.15. The service has been completely unacceptable.
Marla
Marla,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 6 日
Service was great but the room had a lot of stains
Dennis
Dennis,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
The staff are the stars of this hotel. Everyone from the front desk agents to the housekeeping staff were all so kind and accommodating! I think the pool area could use an update but the staff make it someplace I would definitely stay again!
Mori
Mori,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Jen
Jen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Melissa Ann
Melissa Ann,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 4 日
Kristin
Kristin,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 26 日
Alexis at check in was awful. I had confirmation for two rooms and she said all she had available was one. There was no effort to help or correct sitution. I called another hotel and even though they were nooked they looked around for me at partnering hotels to help. Now that is customer service and Alecis has none nore should.she have a job.
Rachael
Rachael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
sheila
sheila,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Alecia
Alecia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Thanks for the Great Stay
Great hotel and great staff!!! I wanted to stay an additional night, but had to book a different room through hotels.com for our 2nd night online. Staybridge was able to assist me with keeping my same room and for the same discounted rate. We were in town for a concert and wouldn't hesitate to stay here again. Get the room with kitchen suite, you will not regret it
Alecia
Alecia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
The hotel was clean and updated. Daily breakfast was convenient and has several offerings. The location was ideal and close to many restaurants. A car is needed.
Austin
Austin,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 7 日
2 Night Family Trip
The hotel was really nie, roomy and clean. The only complaint I have is the hallway leading to room was hot with no AC, and the water pressure in shower was not good. Aside from that, everything was great! I'd stay here again!
Christina
Christina,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Clean quiet peaceful
Natcole
Natcole,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 3 日
. We had plenty of room for our family of 6. It was very clean.
laura
laura,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 3 日
Basic hotel. Needs to be updated but affordable nestled amongst a bunch of hotels. Breakfast below average. Met out r needs of a place to stay but nothing special.
Thomas
Thomas,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Great staff, quiet rooms, would definitely stay again.
Vicki
Vicki,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Tara
Tara,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Looked new, super clean, very spacious room and reasonably priced. I would definitely stay again whenever in the area
Janaire
Janaire,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Virginia
Virginia,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Los productos de limpieza todo muy perfecto
Jose
Jose,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Beth
Beth,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 19 日
It was very clean and comfortable! Staff was very friendly!