Y platinum offers a warm welcome with a breakfast buffet, dry cleaning/laundry services, and an on-site restaurant. Connect to in-room WiFi, park easily with self parking options and store your luggage securely - previous guests have praised the attentive staff.
Medina, Medina, Madinah, Al Madinah Province, 4524
What's nearby
Islamic University of Madinah - 5 min drive - 5.5 km
Qiblatain Mosque - 6 min drive - 7.3 km
Madina Mall - 10 min drive - 12.4 km
Al-Baqi Cemetery - 11 min drive - 14.2 km
Prophet's Mosque - 12 min drive - 10.9 km
Getting around
Madinah (MED-Prince Mohammad Bin Abdulaziz) - 17 min drive
Madinah Station - 28 min drive
Restaurants
Barn Café - 15 min walk
Single Cafe | سنجل كافيه - 6 min drive
Cash Launge - 5 min drive
عبق الشاي - 5 min drive
دكان البن - 19 min walk
About this property
Platinum Hotel
At Platinum Hotel, you'll be within a 15-minute drive of Prophet's Mosque. Free perks include WiFi, self parking, and buffet breakfast daily between 7:00 AM and 11:00 AM.
At a glance
DONE
Hotel size
70 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is 2:00 PM
Contactless check-out available
DONE
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Couples wishing to share a room must provide proof of marriage
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, covered onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
Restaurant
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Towels
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
More
Housekeeping (on request)
In-room safe
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007368
Also known as
Y platinum
Platinum Hotel Hotel
Platinum Hotel Madinah
Platinum Hotel Hotel Madinah
Frequently asked questions
Does Platinum Hotel offer free cancellation for a full refund?
Yes, Platinum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Platinum Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Platinum Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Platinum Hotel?
Check-in start time: 4:00 PM; Check-in end time: 6:00 PM. Check-out time is 2:00 PM. Contactless check-out is available.
Are there restaurants at or near Platinum Hotel?
Yes, there's an onsite restaurant.
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Reviews
Platinum Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
7.8
Amenities
7.8
Staff & service
8.4
Eco-friendliness
8.2
Property conditions & facilities
Reviews
10/10 Exceptional
Aug 18, 2024
Great hotel
Mohamed
Mohamed, 2-night trip
8/10 Very good
Mar 29, 2025
The property was clean , the staff were helpful. Just the area was far away from the centre
Ahmed
Ahmed, 3-night trip
10/10 Exceptional
Dec 24, 2024
The environment is so serene and clean.
Nashiratu
Nashiratu, 2-night trip
10/10 Exceptional
Sep 22, 2024
Very nice & quiet
AHMED
AHMED, 2-night trip
10/10 Exceptional
Jan 9, 2024
Very kind people. Geat breakfas
The room very clean
Salam
Salam, 4-night trip
8/10 Very good
Apr 7, 2024
Amazing
Amazing, will try again!
Oseni
Oseni, 12-night trip
10/10 Exceptional
Jan 14, 2024
Cleanliness and state of the art facilities.
Abdullahi
Abdullahi, 1-night trip
8/10 Very good
Feb 5, 2025
You need to adjust location and map direction, I went to different area very far from the hotel, wasted alot of time, all directions on expedia applications are wrong , I used google map to find the Hotel.
mustafa
mustafa, 1-night trip
10/10 Exceptional
Mar 31, 2024
Clean and Conducive
Good experience
Kazeem
Kazeem, 2-night trip
10/10 Exceptional
Jan 26, 2025
Y Platinum hotel is a total gem! It's located about 10mns ride from Musjid al Nabiyou, uber rides are about $5 to the Musjid.
The room was spacious, clean and quiet. They fill up the fridge with free drinks. The staff is very professional and courteous.
Breakfast was included and very good.
The price is affordable.
Anna
Anna, 3-night trip
10/10 Exceptional
Jan 19, 2023
The stuff was lovely and helpful
Abdullatif
10/10 Exceptional
May 23, 2024
Nice and clean no noise and safe
Matab
Matab, 3-night trip
10/10 Exceptional
Jun 23, 2024
Great experience
Everything was great. We liked the kitchen a lot . The Egyptian guy there was very friendly and very polite. Thanks to him.
Omar
Omar, 2-night trip
10/10 Exceptional
Feb 1, 2024
Recommend
Muhammad Mohsin
Muhammad Mohsin, 2-night trip
6/10 Good
Jan 4, 2024
The room was fine but too much noise from the other rooms and their toilets.
MD WALIUL
MD WALIUL, 5-night trip
8/10 Very good
Sep 20, 2023
A bit far from Prophet's mosque but good compare to the hotels in Haram area. Quiet and safe, clean. The ine problem is they don’t do housekeeping on daily basis, the travelers needs to ask for it. I will recommend.
Mohammad Saeed
Mohammad Saeed, 5-night trip
4/10 Fair
Jan 4, 2023
Bad staff response
I don't recommend this hotel to any body
Please don't come here
Husham
6/10 Good
Jan 6, 2023
I was book with them again if they provide transpo
The purpose of our visit was to zyarat masjid Al nabawi but to get Taxi or Uber made it a nightmare for us to go around . other than that stuff , room everything else very good.
Asil
Asil, 2-night trip
8/10 Very good
Jan 1, 2024
The rooms were not in good condition.
Mohamed
Mohamed, 3-night trip
10/10 Exceptional
Sep 25, 2022
Pilgrims view ..
The staff was exceptionally good speak fluent English, helpful , very helpful.
Large rooms . Hot water . All services were excellent, got my laundry done in an hours time .
The only glitch if you are a pilgrim is the distance from Haram Sharif :(
15 minutes by car :(
On a Friday practically impossible to get a cab to go to Haram even at 11 am …
Else , no complaints..
Raeshma
Raeshma, 2-night trip
2/10 Poor
Jan 5, 2024
On arrival at the property, I was told there is no such reservation. I had to find an alternate accommodation for 2 nights in madina. Very bad experience indeed.
TARIQUR
TARIQUR, 2-night trip
4/10 Fair
Dec 14, 2023
Unmaintained facility. Broken furniture and lack of basic amenities such as towels and iron. Requested these items multiple times and when I got an iron it had burned cloth on it and damaged my clothes. Really low quality place.
Saleh
Saleh, 3-night trip
10/10 Exceptional
Dec 3, 2023
No one come to cleaning all day even they didn’t take trash
Muhammad
Muhammad, 2-night trip
10/10 Exceptional
Dec 31, 2024
Brahim
Brahim, 1-night trip
2/10 Poor
Dec 28, 2024
The place is nice but the staff is very rude and have zero hospitality.
I personally wouldn't be coming back.