The front staff were so nice and made us welcome and were credit to the company x
Lynsey jayne
Lynsey jayne,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 7 日
As I entered the room all the windows were open (it was a freezing october night). The table was pushed up against the sofa (which looked as if the legs were to give way at any mo). The bathroom was big, but had poor lighting and lacked surface space... the elevator was out and the staff could learn a bit more about costumer aervice.
Marcus
Marcus,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 4 日
Didn't have breakfast in my stay
Sharon
Sharon,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 30 日
Lift wasn’t working, the room smelt of smoke like someone had been smoking in the room. The room was freezing as the radiator was working we had get a little portable heater which only did a little. Definitely not worth the money
Olajide
Olajide,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 30 日
The lift was out of action and it would seem that it had been for some time. Whilst I have no problem using the stairs (as I prefer the exercise) this would have caused a major problem for some of my friends whom normally would have stayed as well.
Also, no mention of this was made when booking.
Derek
Derek,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 28 日
I could open the window from the room as it was screwed but with an open gap.
Otherwise breakfast buffet was really great, and personal really kind….. I would have appreciated also more beer selection in the bar
Jean-Marc
Jean-Marc,4 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 28 日
Mould on walls & cracks
Darren
Darren,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 24 日
Elevator is not working for months.
Disappointed…
Crismel
Crismel,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 19 日
William
William,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 16 日
We were a little disappointed with our stay here.
The window in the room could not close properly. The curtains were filthy and stained. The bed head was stained with what looked like blood and other soils. The worst part was there was no lift. Thankfully we were one flight of stairs up and someone kindly brought the luggage to the room for us.
The parking on site was a bit problematic for us in that you are required to download an app. Sadly because I am from another country this app was not available to me on my cell phone l. I had already parked my car there thinking that i would just pay at the desk. We were informed by the staff that if we moved our car out of there we would be ticketed 100£. Keep in mind we had just parked our car there a few minutes before this.
The staff at the desk were friendly. There was a really kind lady I think her name was Pam who loaned me her personal umbrella. Very grateful for her kindness. The breakfast wasnt bad. They had traditional English breakfast offerings. Overall many of the employees were kind but the hotel itself needs much attention.
Yvonne
Yvonne,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 16 日
A wonderful building with so much to offer, but it fell short. For £80 I'm not surprised, but why not charge a little more and offer a better experience?
They offered a 2pm check in but wouldn't allow us to check in before 3. It appeared that multiple other guests were experiencing the same.
Room was clean although the bath panel was half hanging off.
The lady looking after the bar was under 18 so couldn't serve us any alcohol.
Matthew
Matthew,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 16 日
Suresh
Suresh,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 9 日
Room looked nothing like advertised picture
Lift broken , we was on the top floor
To park you must download apps
Front of house desk staff seemed uninterested
Paul
Paul,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 5 日
Arrived at hotel put on 4th floor lift broken, was not asked if help required with luggage as I had a few bags. No towels in room. Loud music in room opposite until 1am on a week night no one was bothered. And finally I left my iPad in the room I tried to call and sort this out with the hotel I even spoke to ceo of the hotel chain kalik who was so rude and put the phone down and even though my iPad was showing the location they denied it being there. The worst hotel I have stayed in and I travel the country and stay in hotels 3 x a week. I definitely wo
Jay
Jay,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 29 日
Install a lift. Not ideal taking your case up to the 3rd floor. Can’t be ideal for disabled people.
Stuart
Stuart,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 29 日
Läget var bra och hotellet var fräscht
Jan
Jan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 29 日
Megan
Megan,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 27 日
Concert stay.
City centre hotel, quiet rooms of a good size. Nice breakfast. Only problem was no working lift.
Ian
Ian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
Ali
Ali,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 25 日
Hissen trasig sedan en månad. TV funkar inte, rullgardinen fastande i nerläge, gick inte ringa receptionen.
Ulricha
Ulricha,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 21 日
Won't be back
Tried to check in at 2pm as it states to find they dont do check in til 3pm now. Receptionist insisted that it had been updated however all communications from them stated 2pm. She was also unhelpful and didnt even give an apology. This left us unable to check in until after 11pm as we had plans for the rest of the day and picked the hotel as we needed an earlier check in.
Chris
Chris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 19 日
Staff were brilliant, super friendly and helpful. Only downside was lift not working so had to climb stairs to 3rd floor.