Everything was perfect. I had a two room adjoining suite. No complaints about the rooms.
shawn
shawn,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Ideal airport hotel
This is a great airport hotel, very close to Richmond International. The hotel is clean and comfortable and priced right.
Barry
Barry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Yearly visit
I have been staying at this hotel for over 10 years when I visit. It’s my favorite it’s close to the airport always get a shuttle from the hotel to the airport. I do miss the dinners you used to serve!!!
Nancy
Nancy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 19 日
Check-in delayed two hours
We had a confirmed, prepaid reservation but were held at check-in for two hours because our payment was to Hotels.com rather than to the hotel itself. We had no way of knowing this and it should not have been our problem.
Joseph
Joseph,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Mary
Mary,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 10 日
They tried to give excuse but excuses don’t fix it
They advertised pool and hot tub. Pool was disgusting hot tub was not operational. We got no room service at all. Have been coming there for years but this was the worse!! I was wondering why I hadn’t seen anyone in the pool. On the second day I went to the pool and saw why!! My stay was based on the pool and room service. I got neither!
Rosalind
Rosalind,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Great room!
shawn
shawn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Dominic
Dominic,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 22 日
Rochelle
Rochelle,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Diane
Diane,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
The hotel itself was very beautiful and clean. The receptionist was very rude when I first arrived
Stanley
Stanley,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 8 日
Dirty dishes in the dishwasher….. bed smelled like pee
Janea
Janea,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 28 日
Overall the property was nice. Staff was friendly and dealt with issues quickly. I gave it a lower rating due to not being told at check-in that there was a $10 parking fee per day and it clearly says on Expedia that it is free parking. I did not find out until my credit card was charged and received the final bill sent to my email. Someone needs to update their profile.
Melanie
Melanie,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 27 日
All the staffs were nice and friendly. The breakfast was very good and the room was pretty decent. The room was nice and clean.
Seung
Seung,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 27 日
Me and my fiancé booked this hotel over the weekend for his birthday it was in a great spot we loved seeing all the planes and the staff were very helpful the hotel was great our only issue was the kitchen was not as clean at it could have been when we got there I noticed the fridge looked like it hadn’t been wiped and being that I used to be a housekeeper I understand it can be difficult at times so I went ahead and just cleaned the kitchen, but as I was cleaning and throwing my cleaning wipes away they were brown so that was a little disappointing also we found a roach on the wall in the bedroom it was really close to the vent so we did think that that’s where it could have came from but to see a roach in your hotel room in general is really disturbing
Lily
Lily,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Sydney
Sydney,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Rico
Rico,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 26 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Lucille
Lucille,2 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Dawn
Dawn,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Everything was great, and the guy who checked me in was AMAZING
Jamala
Jamala,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 27 日
Wilhelmina
Wilhelmina,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Rachel
Rachel,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 24 日
Our room was infested with ants in 3rd floor. Only one member of staff tried to figure out the situation. After first trying to spray - we said unacceptable as we were staying 3 nights- we asked for a new room or a room at nearby hotel. We had to continuously push for a new room before getting one and had to wait for it to be cleaned. We were finally in it at 11:00 at night.
Kathryn
Kathryn,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Cleanliness, front dest answer to Questions also the breakfast is nice. Overall very convenient and calm