Was there for a concert, there was also a baseball game, church conf and a race same day. The hotel staff was exceptional considering the line to check in was out the door. They were still friendly and patient. However, this hotel needs remodeled. BADLY. The carpets are filthy throughout, the glass to the staircase looks like it hasn’t been cleaned in ages. Spilled things, smears, just yuck. Our towels were either dingy or dirty. Hair on them when I unfolded to use. Asked front desk for new ones, they had them to my room in five mins. Linens were the same way. The bathroom door looked like it had been thru a flood. Our room door was very hard to open. The handle was very loose. We had to call for help to open it twice. We also were not informed that the lot across the street for parking wasn’t going be available when I first booked.