Hotel was under renovation but this was not stated on the hotel website. It stated that it was recently renovated. I would not have booked if I had known that was happening. It made the hotel very difficult to work in with the noise. It was also extremely dusty.
Sherri
Sherri,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 29 日
Still Under Construction
Stayed overnight with my husband. We reserved the king room with sofabed, but we were advised when we arrived that the hotel is currently under renovation and there aren’t any sofabeds. The pictures on the site are what they expect the rooms will be after renovation is completed. However, the actual rooms are not yet finished and are not as pictured. The rooms with sofa beds are priced higher than the rooms without them. If I had known the rooms wouldn’t include the sofa bed I would’ve paid for the regular room, which is what I got.
Anna
Anna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Artesha
Artesha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Anthony
Anthony,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 13 日
Frank
Frank,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Mary
Mary,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 7 日
Construction, hallway smelled,
Kevin
Kevin,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Shenika
Shenika,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
merasol
merasol,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 9 日
The staff was nice. The room was clean but the bathtub needed to be replaced and the air conditioner was extremely noisy! Expected more from A Hilton Garden Inn. Breakfast ended at 10 on a Friday, should have been extended for a weekend day!
Lisa M.
Lisa M.,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
Kyla
Kyla,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Barbara
Barbara,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 6 日
Bait/switch with awful customer service
The lady behind the check in desk did not greet me when I walked up to her. Just stared at me until I spoke. Then told me the room I reserved did not exist anymore and we were down graded with no refund. The room I got was smaller and less accommodating for 3 adults. I was not told/shown my room number, shown where it was, told about areas being closed, no mention of the restaurant or pool area. The refrigerator in the room did not work. No one ever came to fix it after front desk was told. Same lady who checked me in, checked me out and again did not speak the entire interaction. Poor customer service.
Caseyanne
Caseyanne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Only minor complaint is the TV kept freezing and pixelating on certain channels
Darryl
Darryl,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
yanaiky
yanaiky,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Randi
Randi,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Jody
Jody,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 27 日
We waited for like 20 or 30 minutes for the front desk person to come from the bathroom when we was trying to buy some drinks from the front desk