Great stay during Rocklahoma! Clean room, quiet surroundings, and delicious breakfast! I will definitely stay again!
Kristina
Kristina,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 7 日
Worse ever
We scheduled this hotel online. We drove 4 hours to take our grandkids swimming and when we got there the pool was closed. We were later told that the pool had been down for years. In my opinion this is false advertisement. It would be different if something had happened to the pool recently, but they are advertising an indoor pool flat has not been working for years. When we checked in the lady at the front desk was sitting on a couch in the lobby with a man laying in her lap. Awful experience never go here. Grandkids were heartbroken and we could not be refunded.
Shannon
Shannon,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 6 日
The poorest hotel I have ever stayed at!
Terrible experience at this hotel. The large hot continental breakfast they advertise is available 6-9 a.m. We went the first morning only to find there was no food out other than yogurt in the fridge and cold cereal with no milk. I asked the and she said we ran out of food. She finally gave us a loaf of bread to make toast, but we were putting our hands in the bag of bread and who knows who else had done that. We had to also ask for milk for the cereal. The orange juice was sour and the worker didn't know how to change it. She has worked there over 2 years. The kitchen door was never locked. Anyone could have gone in there and messed with food at any time. The garbage cans needed to be emptied everywhere throughout the building. My sheets had black stuff all over them when we arrived. We complained and they came to change them. The man brought 2 fitted sheets and no flat sheet and pillowcases so while he was getting those, I helped the lady make the bed. She wanted the second flat sheet on, so it was ready for the next guest!!! no overs over the wires by the dresser. I accidentally put my briefcase and folder in syrup in the dining area thinking the tables had been washed. I asked the sleeping worker for a rag to clean the table. She pointed at the napkins. I asked again for a WET rag. No words spoken from worker. I then said there must be a rag in the kitchen. She then stomped off and broght a dry rag then instructed me to use the hot water on the coffee machine
Valued
Valued,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 5 日
Kimberly
Kimberly,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Lonnie
Lonnie,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 1 日
Room was not clean there was no pool it was empty and dirty
Natalie
Natalie,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 28 日
Poor booking
I did not get to stay there. I never checked in and got charged full price. The dates on my booking were incorrect. I didn't get a refund or get comped a room. Everytime i tried to get a hold.of hotels.com customer service, the website says that something happened on their end. The hotel wouldn't do anything for me. I am very disappointed in the app and the hotel.
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 21 日
TV didn't work, phone didnt work, toilet partially worked, broken electrical outlet covers, no truck parking (as advertised). Dated decor, but clean.
Greg
Greg,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Kathleen
Kathleen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Luis
Luis,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 8 日
Get what ya pay for…
Maintenance is an issue. The entrance door was very difficult to open due to dragging on the floor. Tub and shower valves needs to be reworked. Staff was friendly and helpful, but facility need help.
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 27 日
No ac
There was no a/c in breakfast area, lobbies are hallways and elevator had awful odor.
Victoria
Victoria,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 23 日
Staff not very friendly
David
David,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 12 日
Went to get my son for the weekend from Thunderbird and As soon as we walked in it was like a sauna! We got to our room and realized our TV wasn't working. Called downstairs and she came to look at it and couldn't seem to fix it so she sent a maintenance man to fix the problem and he immediately told us that the cable was cut in that room and he would have her send us to a different room. She brought new keys to us and when I walked in the room I honestly thought it was occupied. Turns out it was a room that had not been cleaned yet. So again I call and she brings a key card for a different room! Finally we were able to just settle in a room! Half clean, dead June bugs in the bathroom. Pool was nothing but dust. Never again! 0 out of 10
Clarence
Clarence,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 10 日
We travel for work all the time. This was the worst experience i have ever dealt with :( we checked in at around 5:30 pm and the AC was Off! So we turned AC on and went to ride around until we could tolerate the temperature (an hour) we got back and it was still about 85 degrees. There was roaches in room on walls & i noticed them in the elevator..So we spoke to front desk and they said they had no other rooms available. Oh, and the Pool was completely drained. They do not plan on fixing it either. And after all this it was about 7pm they said they couldn't refund us because we had already gone into the room that cost us $95. Just remember they frint desk will lie to keep the money. We were ripped off! We left when he said he couldn't help us. We left their motel around 7pm
Kimberly
Kimberly,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 8 日
The pool was out of order, the shower dropped all night. The beds were comfortable. Breakfast wasn’t too bad
Heather
Heather,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 7 日
THERESE
THERESE,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 7 日
The propery was filthy, there were cockroaches in my room, pool was not working, and the smell was awful
Shelby
Shelby,3 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Claudia
Claudia,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 5 月 20 日
This place was disgusting! There were dead bugs smashed on the walls on like 6 different places, some bed bugs, some other bugs. Live bed bugs on the mattresses, hair on sheets and in tub. Crap on the wall in the bathroom.The floors and base boards were disgustingly dirty.
Heather
Heather,1 晚家庭旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 5 月 18 日
IGNACIA
IGNACIA,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Lady checking us in would not let us check in, saying we weren't over 21 even though we showed I.D... we ended up checking in but took 20 minutes of back and forth because she couldn't understand how to read the ID. This is the first time this has happened an we frequent this hotel often.