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Hotel Alster-Hof

3.5 star property
Pet-friendly hotel with restaurant, connected to the convention center, near Miniatur Wunderland

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Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Fitness facility
Hypo-allergenic bedding, minibar, in-room safe, desk
Front of property
Experience the vibrant Hamburg City Center at Hotel Alster-Hof, with a hair salon and dry cleaning services for a refreshed look. Enjoy rest and relaxation at the sauna or explore nearby attractions like Hamburg City Hall, all while taking advantage of amenities like free in-room WiFi, a gym, restaurant and bar - previous guests have raved about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Sauna
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Hair salon
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CNY1,199
CNY1,363 total
includes taxes & fees
Sep 14 - Sep 15

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

8.8 out of 10
Excellent
(51 reviews)

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Minibar
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Minibar
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

8.0 out of 10
Very good
(9 reviews)

Highlights

Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Minibar
Satellite channels
Desk
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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8.8 out of 10, Excellent, 937 reviews
The price is CNY737
CNY869 total
includes taxes & fees
Sep 14 - Sep 15
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About the neighborhood

Map
Esplanade 12, Hamburg, HH, 20354

What's nearby

  • Hamburg City Hall - 10 min walk - 0.9 km
  • Hamburg Messe and Congress - 16 min walk - 1.4 km
  • Miniatur Wunderland - 3 min drive - 2.0 km
  • Reeperbahn - 3 min drive - 2.1 km
  • Elbe Philharmonic Hall - 3 min drive - 2.3 km

Getting around

  • Hamburg Airport (HAM) - 33 min drive
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 16 min walk
  • Hamburg Central Station - 16 min walk
  • Stephansplatz U-Bahn - 1 min walk
  • Gaensemarkt U-Bahn - 5 min walk
  • Dammtor S-Bahn - 6 min walk

Restaurants

  • ‪Campus Suite - ‬2 min walk
  • ‪Hofbräu Wirtshaus Esplanade - ‬3 min walk
  • ‪Espresso House - ‬3 min walk
  • ‪Jim Block Dammtor - ‬4 min walk
  • ‪Café Blomen - ‬5 min walk

About this property

Hotel Alster-Hof

When you stay at Hotel Alster-Hof, you'll be just a 5-minute drive from Hamburg Messe and Congress and Hamburg City Hall. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Also, St. Pauli Piers and Reeperbahn are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Stephansplatz U-Bahn is steps away and Gaensemarkt U-Bahn is 5 minutes.

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Sauna
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

Optional extras

  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Renovations and closures

The property will be renovating from March 17 2025 to November 1 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facilities
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 9.00 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

Alster-Hof
Alster-Hof Hamburg
Alster-Hof Hotel
Hotel Alster-Hof
Hotel Alster-Hof Hamburg
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg

Frequently asked questions

Does Hotel Alster-Hof offer free cancellation for a full refund?

Yes, Hotel Alster-Hof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Alster-Hof?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 9.00 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times at Hotel Alster-Hof?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Hotel Alster-Hof?

No, this hotel doesn't have a casino, but Casino Reeperbahn (4-min drive) is nearby.

What is there to do at Hotel Alster-Hof and nearby?

Have fun with nearby activities like cycling and sailing. Enjoy amenities like a sauna and a fitness center.

Are there restaurants at or near Hotel Alster-Hof?

Yes, there's an onsite restaurant.

What's the area around Hotel Alster-Hof like?

Hotel Alster-Hof is in Hamburg City Center, a short 1-minute walk from Stephansplatz U-Bahn and 13 minutes' walk from Hamburg City Hall.

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Reviews

Hotel Alster-Hof Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as good, lovely, excellent, and delicious with a variety of choices. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Breakfast
Room
Location
Service staff
Bed
Family friendly
Parking
Walking

Reviews

10/10 Exceptional

Great place to stay near everything.
Mona, 2-night trip

10/10 Exceptional

What a stunning old world hotel. Perfect position in Hamburg with classic rooms
Joe, 1-night trip

8/10 Very good

The location was perfect for touring or finding a quiet lovely spot to rest in.
Arthur, 1-night trip

10/10 Exceptional

We had a suite with a wonderful skyline view on the top floor of the hotel. The room was spacious, clean, and modern. Nice breakfast. Excellent location near the train station and walkable distance for most attractions of the city. Highly recommend booking a top floor suite at this hotel.
Stephen, 1-night trip

10/10 Exceptional

Schöner Aufenthalt direkt an der Alster mit gutem Frühstück und sehr nettem Personal
1-night trip

10/10 Exceptional

Perfect location, amicable staff, very comfy rooms. Great for families!
Cecilia, 1-night trip

6/10 Good

I was doing the Ironman in Hamburg. The hotel was super clean and the staff were amazing however its opposite a casino and the rooms facing the casino are very loud with music. So you have to have the window shut. And there is no aircon so super hot.
Victoria, 1-night trip

10/10 Exceptional

German Unity Day parkrun trip

The hotel was ideally placed for exploring the city. The room was on the 6th floor and was quiet and comfortable. Breakfast was included in the rate and the vegan food choices were good. The Reception staff were welcoming and helpful. I would definitely stay again.
Sharon, 2-night trip

10/10 Exceptional

Excellent value
Keith, 2-night trip

8/10 Very good

Great location great stay.

Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away. Room was great and breakfast as well.
Marcel, 1-night trip

10/10 Exceptional

Reasonable priced perfect hotel in Hamburg

Small hotel great location good service Amazing laundry service ! My shirt came back as new
Stephen, 1-night trip

6/10 Good

The hotel was lovely and in a great location. It was very close to restaurants and shops. It was an older hotel so the room furnishings were older. The bathroom was remodeled. The breakfast and lounge area were nice. Breakfast offered a variety of items and was very good. If you enjoy a more traditional hotel , I would recommend it. The staff were very courteous and professional.
gloria, 1-night trip

6/10 Good

Good hotel in the center city . Convenient and walkable to all major attractions. Did not like the check in process . They could not find my reservation for a while . Not pleasant . Rooms are nice and clean. Sofa had stains on it .
Gelana, 1-night trip

8/10 Very good

Excellent value for money. My room was an older style single, but perfectly adequate for a 3 night stay. Good location, near Alster lakes (great for a stroll/run) and beautiful Planten un Blomen park. Rathaus about 1/2 mile. Breakfast and cleaning staff efficient and friendly. Poor WiFi. Laeiszhalle also within easy walking distance, where I attended a concert. Would use again.
Astrid, 3-night trip

10/10 Exceptional

I left behind a valuable object, and when I realized it, I immediately emailed the Alster to arrange to have it sent to me at a later destination. When I arrived, it was waiting for me!
Richard, 1-night trip

10/10 Exceptional

Martin, 1-night trip

8/10 Very good

Wenke, 4-night trip

4/10 Fair

Cheryl, 1-night trip

8/10 Very good

André, 2-night trip

6/10 Good

Pænt og nyt. Alt ok
søren, 1-night trip

6/10 Good

MOHAMMED, 1-night trip

10/10 Exceptional

David, 3-night trip

10/10 Exceptional

Jessica, 1-night trip

8/10 Very good

Larm

Dejligt ophold - men vi var dog meget generet af larm fra lastbiler fra tidligt om morgenen ca 4.30. Meget levering og renovation og de arbejdede med tændte motorer i flere timer. Sørg for ikke at få værelse til bagsiden ad hotellet.
Bente, 3-night trip

8/10 Very good

Bergkvist, 3-night trip