Rooms did not get cleaned as defined. Also we got charged twice for room and still tying to get a refund since over two weeks
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 27 日
Overall a nice stay in Keene
We had a good stay overall. The hotel is lovely and located in the heart of the town of Keene.
The loft room was comfortable and worked great for 3 people.
Only complaint is the air conditioner was extremely loud. I had to purchse better ear plugs in order to sleep.
Free breakfast was very good with good choices available each day.
Only other issue I had is the entrance of hotel is Main Street with stairs so recommend you call hotel on arrival and have receptionist meet you at (locked)back door where there is a ramp making it easier to carry luggage. Free parking is a short distance away in public parking lot.
Lisa
Lisa,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 21 日
Martin
Martin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Moses
Moses,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Perfect spot, right downtown,
Daniel
Daniel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Overall very nice. Great location to walk around Keene. The room was roomy and quiet. Breakfast was limited to do a problem with a delivery.
theresa
theresa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Excellent stay!
Perfect downtown location, most comfortable bed and nice to have complimentary breakfast and coffee!
Kristin
Kristin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Beautiful property right in downtown Keene. Very clean and the staff was phenomenal.
Lincoln
Lincoln,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Great location and very historic. Only downside was it was noisy due to being on a Main Street but that’s to be expected. A/C didn’t work but it’s NH so it was tolerable. Amazing staff and a very clean and unique room. Will definitely stay again.
Christopher
Christopher,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 10 日
Timothy
Timothy,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 9 日
We had a lovely stay. Decent breakfast, clean facilities.
Cristina
Cristina,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 2 日
We've stayed at this hotel before and have always enjoyed it. This time we were given an upgrade which was particularly nice. The breakfasts are very good. The people at the desk are always very kind and helpful and the location is wonderful. My quibble (and it's a small one) is that there is no pad and pen or pencil by the telephone. Nor are there the little goodies like hand lotion that one half expects.
Carol
Carol,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 1 日
It was just ok-layout was awful, parking was terrible. Understaffed and breakfast person was lazy
Jennifer
Jennifer,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 30 日
The location was great but the hotel needed some updates. Unfortunately there was strong marijuana odors in the hallways that was quite unpleasant.
Derek
Derek,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 27 日
John
John,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 18 日
We rented a 2 floor suite and the ac didn’t work at all on the second floor. We asked them to fix it twice. They didn’t. They refused to move us to another room.
They said ‘well, it’s an old building.’
A total disappointment for the price we paid.
Nice neighborhood, free breakfast was good, Free parking.
John
John,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 18 日
Poor entry/ check in plan. AC didn’t work and it’s clear they know it’s and issue. Just a terrible hotel lay out and too much updating needed in it.
Parker
Parker,1 晚行程
Orbitz真实住客点评
6/10 好
2025 年 5 月 17 日
No hacen limpieza diaria ni las camas
La limpieza de los cuartos es limitada y esporádica
Joaquín
Joaquín,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 7 日
People were friendlyRestaurant was very good.
Room very clean.
Great setting in downtown, but parking an issue. Difficult maneuvering the cart
Breakfast was excellent
Wonder if back was entrance, it would be easier
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 7 日
First visit was better
Second time to stay here and unfortunately second time was not as good as first trip two years ago. Bed was hard, elevator was out on last day. It was convenient to our business but we may consider other options next time.