Every single aspect gets 5 stars. Great service, friendly personnel. Breakfast was very good. The spa services...amaizing.All areas where always super clean and well attended.
The small beach is so close and beutiful.
Esperanza
Esperanza,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Tim
Tim,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
Treated like family!
It is a wonderful place with great service, great food and drinks and its own perfect little beach. It was the best hospitality I have ever received on a beach/tropical vacation. It will be our go-to for years to come.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 13 日
Fitzroy
Fitzroy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
We stay here multiple times a year... right on the water... can't be beat!!
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Nichole
Nichole,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Experiencia
Fue una experiencia buena, todos fueron muy amables, el desayuno muy bueno y bonita vista de los balcones
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Luis
Luis,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
The Hitel Playa Azul is beautiful and most important is the excelent crew.. And there was not zargazo. Ir was Awesome
MARIO
MARIO,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Hidden Jewel in Cozumel
Wonderful place with very small rocky beach. The staff makes everything possible to take care of whatever you need. at the restaurant the attention is very competent and friendly.
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Excelente ubicación, limpieza y la playa del hotel hermosa !! De regreso el
Próximo año
Santiago
Santiago,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Exterior needs to be painted in some areas.
Jerry
Jerry,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 1 日
It’s a nice property but outdated & no hot tub. The staff is amazing and access to beach and beach bar is great! Nice big clean pool. Beautiful views. Breakfast was just okay. Bed was just okay.
Christie
Christie,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Love Playa Azul. Great staff, food, drinks and rooms. Only suggestion is avoid the steak. Very disappointing but shrimp dishes were excellent.
Judy
Judy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Todo excelente !!
Sumamente recomendable
Muy agradable experiencia
Omar
Omar,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 22 日
The hotel was nice and clean, it does need some updates. The area and beach are beautiful, staff was excellent. Their breakfast was good, and the staff there were excellent. We plan on returning to this little gem.
Orlando
Orlando,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 21 日
The hotel has a private beach which makes it very convenient if you want to relax all day at the beach. The AC in our rooms worked really well. The rooms and property are very clean. The buffet breakfast was included, and it has good options, including omelets a la carte, and the fruit was fresh and tasty. The staff was very friendly and helpful. We had dinner at the restaurant one day, food was just OK. The only downside is the location, the hotel is at the NW of the island, and since there is no public transportation nor Uber in Cozumel, we had to use taxi (which is very expensive) to visit downtown or other beaches. A taxi from the hotel to downtown was $300 pesos (nearly $16 dollars) for 6 people.
Enrique
Enrique,4 晚家庭旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 5 月 20 日
The staff were professional, friendly, flexible, and I loved the turtles!
Jennifer
Jennifer,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Katherine
Katherine,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Loved the beach area and the clean rooms.
Nancy
Nancy,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Playas hermosas
Tiene una playa hermosa con vistas increíbles, la
Propiedad está viejita pero muy limpia
Alick I
Alick I,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Very quiet and calm resort. Loved the dive shop and all the snorkeling right from the resort’s beach. Staff were very kind.
Madeline
Madeline,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Best place to stay in Cozumel. Friendly staff!!!
Sara
Sara,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
It is not my typical high end property but they have a tiny yet perfect beach, great breakfast and beach bar, staff is super nice and helpful, rooms are kept clean, and it’s just a great place!
Deborah
Deborah,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
We've vacationed at Playa Azul over a dozen times over the years and we absolutely love staying there!
The beach area and snorkeling are first rate! Plenty of shaded seating and the tiki bar is right there (Great Drinks & the Beer is COLD). The menu items are also first rate and you can't beat the breakfast bar! Great service, fantastic coffee, and plates made to order by the chef.
Perhaps the main reason we keep going back is the wonderful staff! They are so friendly, accommodating, and dedicated to making your vacation fun and relaxing! Case in point, I accidentally dropped my wallet in a cab on the way back to Playa Azul and I didn't noticed it until 10-15 minutes after we got back. The front desk immediately got on the radio and tracked down the cab driver and he found the wallet and returned it! That's the type of over-the-top service the Playa Azul staff provides!
We highly recommend vacationing at Playa Azul to anybody! We can't wait to go back in August!