Our room was on the second floor and the hallway was very darkly lit. Just felt odd.
Our keys stopped working on the second day. We had three rooms in our party, separate reservations, and all keys didn’t work. Front desk was able to get us new keys.
The first night, December 30, the pool area was empty but we still had to go to the front desk for towels. We were told they’d put more out but they did not while we were there.
Breakfast had a hard time keeping up on Jan 1. Pancake machine had issues and people were waiting for eggs for 10+ minutes.
We were notified of a water shut off 11-3 on Dec 31. The note was under our door when we woke up. Given only two hours notice was just a bit odd. An indication of what would be affected as well as offering water bottles would have been nice.
Overall a fine stay.
Heather
Heather,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 1 日
Room was very clean, great breakfast and the staff was very helpful and friendly.
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
yes
Patrick
Patrick,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 20 日
Very nice, clean hotel and room. Although we didn't use it, the pool area was very nice and the pool was shaped like the state of Michigan. Beds were very comfortable and we made good use of the room fridge. My favorite thing though was how friendly and helpful the staff was. Much appreciated.
Alice
Alice,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
The staff was very friendly. The room was very clean. I loved the hot tub was inside, but you could swim outside too, such fun. Breakfast was good. Staying here was a great value.
Tammi
Tammi,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 16 日
Spacious, clean rooms. Very friendly staff. Incredible hot breakfast (included)! Walls are thin - could hear everything - showers going, anytime someone walked down the hall, tv’s.
Lauren
Lauren,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 2 日
Room was extremely clean!
Brian
Brian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 29 日
Spotless facilty
Andrew
Andrew,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
Scott
Scott,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 24 日
The facilities were beautiful and clean, and the staff were very welcoming and professional, but the pool was out of order, which was the main reason for my stay at this location with grandkids. Hotels.com did not warn us, and because I booked through them, Holiday Inn could not issue a refund.
Kimberly
Kimberly,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 20 日
Hotel was nice and clean. A little bummed that my confirmation said hot tub and pool was up and running only to find out at check in that the pool was closed.
Honi
Honi,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 19 日
The bed was comfortable and the room very clean. Adequate breakfast. Could use more variety of fruit. Staff is helpful. The pool was being cleaned, unbeknownst to us because we booked under a 3rd party. But we weren’t devastated by that. Overall a good stay.
Sheri
Sheri,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 19 日
The pool was closed for the duration of our stay without prior info shared. It was a big disappointment for kids.
Samvel
Samvel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 11 日
deborah
deborah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 8 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Room was very clean with comfortable beds. The property was quiet. Staff was friendly and helpful. Enjoyed the full hot breakfast that was served very early and allowed us to eat before taking our train!
Judy
Judy,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 10 月 6 日
My only complaint was the noise. Could hear doors slamming & loud voices in the halls. Otherwise very comfortable. Loved the large bathroom & extra space in bedroom.
Linda R
Linda R,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 5 日
Daniela
Daniela,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 5 日
Nice room, friendly staff, good breakfast
Constance
Constance,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 2 日
Scott
Scott,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 25 日
Very comfy
Elaine
Elaine,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 24 日
Lloyd K
Lloyd K,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 24 日
Dark, older carpets, room smelled musty
Mark
Mark,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 24 日
Nice hotel but location is not close to Holland downtown