We loved the staff; they were very helpful, kind, and professional. We upgraded to 2 queen beds, but didn’t get that, which was problematic for sleeping arrangements. We didn’t bother with telling them because the pool was only open for another 30 minutes and that was the kids’ #1 priority (and why we chose this hotel). The bathroom door was rotting and warped. The TV, shower, lights, toilet, AC, and more worked just fine. The room was small, but functional. The cleaning crew was very pleasant. The pool was small, but clean, fun, was not crowded, and had plenty of seating.