Rm 110 is a smoking rm. Stunk real bad and we had to move rooms. Rm card readers barely work. Room only had one set of towels. There were no extras up front, we had to wait till morning to shower. Staff was pleasant. Breakfast area was very clean and food was good. Lots of selection.
Yvette
Yvette,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 31 日
Katy
Katy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Barry
Barry,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 27 日
have to ask to get what i paid for
every day ,i had to go to the front desk and request a second washcloth because 2 men were staying in the room and i not sharing a washcloth with another guy. They would empty trash daily but ,would not refill coffee bar or clean unless requested. would of been nice to know i have to ask them to do their job
Michael
Michael,7 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 27 日
No Towels
They were constantly out of towels. There were no towels available at the pool, nor were they available even for the room for showers. We had to re-use towels. The elevator had stains on the floor, along with debris and popcorn stuck in the door frames that weren't cleaned during our two days there. Our door lock jammed up twice. There were stains on the couch. Finally, the phone did not work, nor did the mini fridge. Definitely not our best stay in Lubbock, nor will we stay here in the future.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 26 日
Hotels.com App will glitch & YOU will be charged
I booked with Hotels.com. The app glitched and booked me twice. When I a checked in the attendant asked for which reservation? I said I only reserved one room. They had two separate reservations that were exactly the same. I said I only need one room. I asked to be refunded or cancel the reservation. The attendant blamed it on Hotels.Com and Hotels.com isn’t taking responsibility either. Long story short, I paid for two rooms and only reserved one and only used one but no one cares about doing what’s right.
Avan
Avan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Carolyn
Carolyn,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 18 日
Really friendly and cleaner than expected.
Timothy
Timothy,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 10 日
This room did not meet the standards for the amount of money charged! It was very dirty and uncomfortable, the sink would spray out water and soak our clothes, and the shower was even worse, it would wet the whole floor. The front desk clerk was rude when I asked for extra towels. We literally were only given two towels, and I reserved the room for 4 people and she didn’t want to give us extra towels until the two were returned! That’s ridiculous! The lamp at the desk didn’t work!
Jessica
Jessica,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Comfy stay
Ramon
Ramon,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
It was a nice hotel for the price
Atilano
Atilano,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 25 日
Kristy
Kristy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 18 日
Omar
Omar,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 9 日
Quality inn was nice
Staff was nice, room was spacious, and close to united
Eric
Eric,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Good place to rent from
It was good nice staff clean room good price
matthew
matthew,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 5 日
Hotel falling apart
The hotel is falling apart, many issues regarding damage in the past that was never fixed.