Very nice accommodations and wonderfully friendly and helpful staff. Definitely an enjoyable stay.
steve
steve,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 28 日
October in Verona, NY
First of all to start off with the moment I walked into the hotel 3.5 hours earlier then the check in time on a busy Friday! VICKI!!! At the front desk warms you with her beautiful smile and exceptional great customer service. I have stayed in many hotels and the check in IS ALWAYS THE WORST EXPERIENCE. My partner and I were in love immediately and felt at home. We sat down as she checked if a room was clean and ready.. promptly she came back to us and with the biggest smile said 😉 why do you guys come back around 1pm (2 hours before normal check) so we took a walk around outside which was gorgeous in October. Came back at 1pm and basically had our keys for our suite in her hands already. She was knowledgeable so very sweet. OUR ENTIRE stay Friday-Sunday was excellent. We received a message from the lovely young woman Ava. Who came in after Vicki ended her day. Asking if we needed anything … pillows, recommendations, shuttle etc. I never write reviews but whenever my day of made because other humans are being kind to one another I like to remind people to have a little faith - pay it forward.
Our stay again was expectable! Thank you to Vicki, Ava and all the other staff that made our weekend so memorable.
Stephanie
Stephanie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 19 日
Pat
Pat,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 12 日
Great place near casino with shuttle bus which was very easy.
Ronald
Ronald,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 25 日
Desiree
Desiree,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 21 日
Facilities are nice inconvenient to casino the problem is we got all the very little sleep and the smoke alarm went off at 7 o’clock in the morning
Not great when you go to bed at 4 am
Thomas
Thomas,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 21 日
Stay away from this hotel
The front desk employees were so unprofessional and poorly trained. I asked for my room to be cleaned and was told they do it every other day ridiculous covid is over I don’t pay 450.00 a night for a 3star hotel and not have my room serviced. The smoke detector went off at 7 am with no explanation of what happened and no water so had to check out at 7:45 without even getting a shower
mary
mary,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 21 日
Room was excellent service was great. Only problem was a flood early in the am which left no water to shower or wash up or brush teeth so had to check out early.
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 14 日
Room was clean no musty smell which is great .In need of new beds all are very hard .
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
It was very clean and girls at front desk were great to us!
donna
donna,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Josephine
Josephine,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Great stay
The front desk staff was very helpful.
richard
richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
The property was quiet and clean. Seems fairly new. The shuttle to the casino was a good bonus. The breakfast buffet was good. Overall a quiet comfortable stay.
Jeremy
Jeremy,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 1 日
The 3rd floor room I had was mych better then the last time I stayed on the 2nd floor .This time there was no musty smell my room was very clean unlike the dog rooms which seem much worse..Only complaint was those beds hard rock hard not at all comfortable no matter what floor .The rest of the stay was nice.
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Aw
Avril
Avril,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Kim
Kim,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 1 日
Wedding/casino
Room was clean, hotel was clean, staff was friendly, breakfast was ok
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Very clean great location and easy to get to.
Close to highway and casino