Our experience at this hotel was far from what we expected. The first room we were given was in terrible condition — the ceiling was covered in dirt and grime, and the room reeked of smoke, despite being advertised as non-smoking. It felt more like a run-down motel than a proper hotel.
We requested daily cleaning, but it was never carried out first night. After expressing our dissatisfaction, we were upgraded to a suite, which was an improvement, but it didn’t make up for the overall poor experience.
Despite the upgrade, I wouldn’t recommend this hotel and won’t be returning in the future. The lack of cleanliness standards was disappointing.