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Hotel Panorama & Spa

4.0 star property
Family-friendly hotel with full-service spa, connected to a shopping center, near Caldea Spa

Choose dates to view prices

Perched near Sant Miquel d'Engolasters, Hotel Panorama & Spa offers an upscale retreat with a rooftop terrace and coffee shop. Enjoy the on-site spa, two restaurants serving international cuisine, or take a dip in the indoor pool and children's pool. With laundry facilities and free high-speed WiFi for all guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Gym
  • Spa
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Self parking
  • Children's pool

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is CNY527
CNY585 total
includes taxes & fees
Dec 14 - Dec 15

Why we love this property

Serene spa escape
Nestled in a national park, this mountain hotel offers a sublime wellness journey. Relish daily spa access, hot springs, and a rejuvenating sauna.
Gastronomic adventures
Culinary journeys await at 2 restaurants with international flair. A cafe and bar add options, while each day starts with a buffet breakfast.
Pillow menu paradise
Sweet dreams await with customized comfort from the pillow menu. Blackout drapes ensure undisturbed rest, while the minibar offers refreshing indulgence.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Double or 2 Twin Beds

View from room

Standard Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, City View (Spa access)

Minibar, in-room safe, desk, laptop workspace

Superior Room, City View (Spa access)

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Private bathroom
  • 36 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Private bathroom
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple Room

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Private bathroom
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Triple Room (2+1)

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room (2+1)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room (2+1)

Minibar, in-room safe, desk, laptop workspace

Triple Room (2+1)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Private bathroom
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Private bathroom
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Quadruple Room (2+2)

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple Room (2+2)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Quadruple Room (2+2)

Minibar, in-room safe, desk, laptop workspace

Quadruple Room (2+2)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
Private bathroom
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

Similar properties

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Hotel Roc Blanc & Spa
  • Pool
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8.4 out of 10, Very Good, 662 reviews
The price is CNY640
CNY703 total
includes taxes & fees
Dec 11 - Dec 12
Hotel Roc Blanc & Spa
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About the neighborhood

Map
Carretera de l'Obac, 64, Escaldes-Engordany, AD700

What's nearby

  • Illa Carlemany Shopping Center - 6 min walk - 0.5 km
  • Caldea Spa - 8 min walk - 0.7 km
  • Fountain Circuit 1 Trail - 8 min walk - 0.7 km
  • Andorra Massage - 12 min walk - 1.1 km
  • Pyrenees Andorra Shopping Centre - 17 min walk - 1.4 km

Getting around

  • La Seu d'Urgell (LEU) - 46 min drive
  • Barcelona El Prat Airport (BCN) - 166 min drive
  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Burton's Station - 41 min drive
  • Porté-Puymorens Station - 42 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪La Suculenta - ‬6 min walk
  • ‪La Tagliatella Escaldes - Engordany. Andorra - ‬7 min walk
  • ‪Alt Benestar Cafè - ‬7 min walk
  • ‪Taverna Forest - ‬7 min walk
  • ‪Cheese's Art Escaldes - ‬7 min walk

About this property

Hotel Panorama & Spa

Hotel Panorama & Spa features a rooftop terrace and puts you within a 15-minute walk of Caldea Spa. Guests can be pampered with deep-tissue massages at the spa, and Restaurant Panoramic, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include an indoor pool, a bar/lounge, and a health club. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 177 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 16 per day)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's games

What to do

  • Ski passes
  • Pool table
  • Foosball
  • Bicycle tour information
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Rafting nearby
  • Ski lessons nearby
  • Ziplining nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (3444 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Ski storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • Health club
  • An indoor pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Dining

Restaurant Panoramic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Snack-Bar - This bar serves breakfast, lunch, and dinner. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5 for children
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 18 to November 19:
  • Hot tub
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 3.0 per day

Parking

  • Covered self parking costs EUR 16 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel Panorama Escaldes-Engordany
Panorama Escaldes-Engordany
Hotel Panorama & Spa Hotel
Hotel Panorama & Spa Escaldes-Engordany
Hotel Panorama & Spa Hotel Escaldes-Engordany

Frequently asked questions

Does Hotel Panorama & Spa offer free cancellation for a full refund?

Yes, Hotel Panorama & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Panorama & Spa?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Panorama & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Panorama & Spa?

Yes. Self parking costs EUR 16 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Panorama & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Panorama & Spa and nearby?

Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs and ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Panorama & Spa also has an indoor pool and a sauna, as well as a health club and an arcade.

Are there restaurants at or near Hotel Panorama & Spa?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Hotel Panorama & Spa like?

Hotel Panorama & Spa is in the heart of Escaldes-Engordany, a short 10-minute walk from Caldea Spa and 20 minutes' walk from Pyrenees Andorra Shopping Centre.

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Hotel Panorama & Spa Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

The rooms were clean and the staff on reception were friendly and attentive. The bar staff were rude and demanding and the food in the restaurant was poor. It is buffet style and I'm sure it would be nice if it were warm, but a lot of it was cold from being out too long without proper heat.
Stuart, 2-night trip

10/10 Exceptional

One night stop-over!

Would return as all aspects of cleanliness were adhered to! Had half board which was really good value and good service! Great views over the city from restaurant!
Kathryn, 1-night trip

8/10 Very good

Fantastic location and service

We were greeted with big smiles, and super fast professional service. We asked, and got lots of good advice. Breakfast , very good choices ; wished for maybe turkey sausage ( many pork varieties)
Ursula, 1-night trip

10/10 Exceptional

Recommended

Lovely hotel with a great city view. Easy access to the center of town. Parking basement was challenging due to tight spaces. Breakfast lacked cereal options and cold milk, but all the meat, vegetables and eggs were delicious!
Jimmy Marcus, 1-night trip

10/10 Exceptional

It was wonderful, clean and the staff was very helpful. I travel with my dad in a wheel chair and although I tried to get a room with accessibility and Expedia did not help me, the staff of the hotel was able to help me with a room with our needs. It was great.
Einar, 2-night trip

10/10 Exceptional

Value money
Kesorn, 2-night trip

8/10 Very good

Amazing Views and Amenities

Amazing views!! Lovely rooftop terrace with amazing views, lounge chairs, and a pool, hot tub, sauna, and workout area! Nice big breakfast! Only thing that could be better is the cleaning of the room (The bathroom wasn’t cleaned very well when I arrived), and some of the furniture could be updated. Other than that, it was wonderful!!!
Lindsey, 2-night trip

8/10 Very good

This is not a 4* hotel, rooms are very old (like the 80’s). If you want to stay close to city center is a good option considering the location, but if you want to stay close to the sky resorts this is not the best option (you will have to drive 10-15’ to get there).

6/10 Good

The parking area cost 16€ extra. The sauna is noisy, because of the gym, which is the next room.
Gabor, 1-night trip

10/10 Exceptional

I did not like that except the front desk, the restaurant staff did not speak any English. Everything else was great!
Elena, 1-night trip

10/10 Exceptional

Parking in the garage can be a challenge due to very varying sizes of the parking lots - it's quite narrow manuevering as well. Nice staff. Somewhat hard to get a good overview of the breakfast - there are many different serving stations. When making the reservation at Hotels.com we thought we were staying in a completely different hotel as the booking site showed pictures from another hotel in Andorra...
Erik, 1-night trip

6/10 Good

The room was in pretty bad shape (peeling floors, old peeling bath tub). It obviously hadn’t been renovated in a long while. Under the bed was full of dust bunnies

2/10 Poor

Filthy and dodgy hotel. Don't be fooled by photos and reception area. Rooms are very dirty and old. FAMILY & COUPLE don't book this, we booked double bed and got 2 single bed. Receptionist and manager too rude when we ask for change. Once you paid your money gone, they never gonna help. This is not 4 STAR hotel, just fooling people with photos. Highly recommend stay safe elsewhere than wasting your money here.
Albi, 1-night trip

10/10 Exceptional

Très bel hôtel. Parking peu accessible
Gregoire, 1-night trip

10/10 Exceptional

Tout s’est très bien passé nous recommandons l’hôtel
Laurène, 1-night trip

10/10 Exceptional

Great
gerson, 2-night trip

8/10 Very good

Belle chambre spacieuse
Nadine, 3-night trip

6/10 Good

Hôtel et chambres vieillissantes. Equipement très bien (piscine-jacuzzi-sauna-hammam) Gros bémol sur le parking qui n’est pas adapté pour nos voitures actuelles. J’ai une Peugeot 5008 et le parking recommandé coûte entre 24 et 30 euros par temps laisse.
Fabrice, 2-night trip

8/10 Very good

chambre propre, si il y as des grands groupes vous ne pouvez pas diner le soir au restaurant la cgambre étais surchauffer
patricia, 2-night trip

10/10 Exceptional

Super séjour
Bruno, 1-night trip

10/10 Exceptional

Muy bien ubicado, habitación comoda y límpia
Diana Patricia, 3-night trip

10/10 Exceptional

Tout était excellent On as passez un très bon séjour
Mathieu, 3-night trip

8/10 Very good

Ras
Nayel, 1-night trip

8/10 Very good

Chambre vaste, hotel bien situé à proximité du centre; parking payant pratique
gilles, 1-night trip

6/10 Good

No hay ducha, es bañera y muy alta para acceder a ella, no hay nórdicos, son mantas de cuando la guerra de las que pican. Creo que deberían de actualizarse. La televisión solo se ven 4 canales en español, los demás todos franceses.
ROSA, 2-night trip