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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5.0 star property
Puerto Morelos beachfront property with spa and outdoor pool

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Minibar, in-room safe, desk, laptop workspace - Secrets Riviera Cancún All Preferred - Adults Only - All inclusive (Puerto Morelos)
View from room - Secrets Riviera Cancún All Preferred - Adults Only - All inclusive (Puerto Morelos)
Restaurant - Secrets Riviera Cancún All Preferred - Adults Only - All inclusive (Puerto Morelos)
Outdoor pool, pool umbrellas, sun loungers - Secrets Riviera Cancún All Preferred - Adults Only - All inclusive (Puerto Morelos)
Outdoor wedding area - Secrets Riviera Cancún All Preferred - Adults Only - All inclusive (Puerto Morelos)
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers a private beach where you can sip a drink at the beach bar, plus you'll be within a 15-minute drive of Puerto Morelos Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include a fitness center, a hot tub, and a snack bar/deli. Fellow travelers love the helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Beach towels
  • Hot tub
  • Beach bar
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY3,701
CNY3,701 total
includes taxes & fees
Dec 17 - Dec 18

Why we love this property

Beachside bliss
White sand and a private beach await at this all-inclusive hotel. Guests can grab free towels, sip drinks at the beach bar, and explore nearby snorkeling spots.
Wellness sanctuary
The hotel's full-service spa offers aromatherapy and massages. Guests can also unwind in the hot tub, sauna, or garden for complete relaxation.
Mediterranean luxury
Discover local art in a garden setting at this luxury property with Mediterranean architecture. Stroll steps away to a private beach for sea views.

Room options

View all photos for Preferred Club Junior Suite Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Tropical View King

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Minibar
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Minibar
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View Double

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Minibar
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View King

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Minibar
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View Double

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Minibar
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Minibar
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front Double

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Minibar
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Minibar
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean View King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Minibar
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front Double

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Minibar
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Master Suite Swim Out Tropical View King

Preferred Club Master Suite Swim Out Tropical View King | Front of property

Preferred Club Master Suite Swim Out Tropical View King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Minibar
  • 100 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Minibar
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Swim Out Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
Minibar
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Sea View

  • 50 sq m
  • Sleeps 3

View all photos for Suite Junior with Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Sea View

  • 50 sq m
  • Sleeps 3

View all photos for Suite Junior with Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Sea View

  • 50 sq m
  • Sleeps 3

View all photos for Suite Junior with Garden View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Garden View

  • 50 sq m
  • Sleeps 3

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • 50 sq m
  • Sleeps 2

View all photos for Suite Junior with Partial Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Partial Sea View

  • 50 sq m
  • Sleeps 2

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • 50 sq m
  • Sleeps 2

View all photos for Suite Junior with Garden View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Garden View

  • 50 sq m
  • Sleeps 2

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, laptop workspace

Suite Junior with Garden View

  • 50 sq m
  • Sleeps 2

View all photos for Suite Master with Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master with Sea View

  • 100 sq m
  • Sleeps 2

View all photos for Suite Master with Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master with Partial Sea View

  • 100 sq m
  • Sleeps 2

View all photos for Suite Master with Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master with Sea View

  • 100 sq m
  • Sleeps 2

View all photos for Suite Master with Garden View

Minibar, in-room safe, desk, laptop workspace

Suite Master with Garden View

  • 100 sq m
  • Sleeps 2

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View from room
Excellence Riviera Cancun - Adults Only All Inclusive
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 1,954 reviews
The price is CNY3,690
CNY3,690 total
includes taxes & fees
Dec 15 - Dec 16
Excellence Riviera Cancun - Adults Only All Inclusive
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About the neighborhood

Map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 3 min walk - 0.3 km
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
  • Puerto Morelos Beach - 13 min drive - 5.7 km
  • Ojo de Agua Beach - 16 min drive - 8.5 km
  • Puerto Morelos Town Square - 17 min drive - 8.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Cozumel Intl. Airport (CZM) - 27.4 miles/44.1 km

Restaurants

  • ‪Preferred Club Bar - ‬1 min walk
  • ‪Le Chique - ‬7 min drive
  • ‪Vivace - ‬7 min drive
  • ‪Miyako - ‬19 min drive
  • ‪Frank & Lola's Italian Trattoria - ‬7 min walk

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers a private beach where you can sip a drink at the beach bar, plus you'll be within a 15-minute drive of Puerto Morelos Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include a fitness center, a hot tub, and a snack bar/deli. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Tennis

Lessons/classes/games

Yoga

Entertainment

Theme parties

At a glance

DONE

Hotel size

    • 164 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free uncovered onsite valet parking
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Fitness classes
  • Winery release events
  • Pool table
  • Ecotours nearby
  • Snorkeling nearby

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference center (8933 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Wine tasting room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall
  • Outdoor entertainment area
  • Mediterranean architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number BVM1711087E9

Frequently asked questions

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offer free cancellation for a full refund?

Yes, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, there's an outdoor pool.

Are pets allowed at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Secrets Riviera Cancún All Preferred - Adults Only - All inclusive also has a private beach, an outdoor pool, and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, there's an onsite restaurant.

What's the area around Secrets Riviera Cancún All Preferred - Adults Only - All inclusive like?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is located a short 1-minute walk from Arrecife de Puerto Morelos National Park.

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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Restaurant
Secluded
Drinks
Beach
Entertainment
Recreation
Water

What guests liked

  • The resort features multiple pools with different vibes, offering a range of options for relaxation and entertainment. (16 reviews)
  • The all-inclusive experience offered high-quality food options and excellent service. (7 reviews)
  • Breakfast options were fantastic with many choices available. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great resort
Lawrence, 3-night trip

10/10 Exceptional

The food and place and rooms are 10/10
Vanessa, 4-night trip

10/10 Exceptional

Service is always excellent at Secrets
Richard, 5-night trip

10/10 Exceptional

Great place
Mark, 4-night trip

10/10 Exceptional

This resort was great! Cruz, Spicy Luis, brown sugar, Danny boy, and Luis in the preferred lounge made our stay everything we hoped and dreamed.
Cameron, 4-night trip

10/10 Exceptional

Amazing property and amazing staff. By far the best service and food on an adults only all inclusive that I have had yet! Definitely recommend and hope to return asap!
Kaitlyn, 3-night trip

10/10 Exceptional

Amazing stay, rooms were very luxurious, the service was so personalized and attentive. Food was great and tons to do throughout the trip.
Amanda Reyes, 3-night trip

10/10 Exceptional

This resort is very nice if you're looking for some relaxation... the hydrotherapy experience was AMAZING and the swim out suite was EVERYTHING.
TURA, 3-night trip

10/10 Exceptional

Love all the food options… love the room, it was really spacious!!! The people working there goes all the way to make you happy… Would definitely recommend!!!
View from our room!!!
Love the drinks… especially palomas❤️
Cynthia, 3-night trip

10/10 Exceptional

Been to a decent amount of all inclusives and this one was my favorite! Quality food and decent drink especially on the secrets side. The only flaw was the beach but it seems to be more of a cancun problem vs this hotel…. I would recommend this place and will most likely be back
Eric, 4-night trip

10/10 Exceptional

Had a great time everyone was extremely friendly
Mulan, 3-night trip

8/10 Very good

Overall good place, loved the swim out room, easy access across the property, food was 7 out of 10, plenty of options available.
RYAN, 4-night trip

10/10 Exceptional

Had a great time
Ashley, 5-night trip

10/10 Exceptional

We loved our trip and appreciated that the staff made us feel special by celebrating our one year anniversary with us. We really appreciated the service from Urbano, Daniel and Luis! We also really loved the entertainment on the property such as shows, concerts and silent discos.
Leah Rosario, 7-night trip

10/10 Exceptional

Wait times at the restaurants can be improved
Randle, 3-night trip

10/10 Exceptional

First time there and I had a hell of a good time
Brendan, 3-night trip

10/10 Exceptional

It was wonderful. I felt it just needed better buffet options for an all inclusive
Patrisa, 3-night trip

10/10 Exceptional

All the working staff was excellent service.
Adolfo, 5-night trip

10/10 Exceptional

Would definitely return! Friendly, accommodating staff, awesome food, and great entertainment!
Brady, 3-night trip

8/10 Very good

Good
Arthika X, 4-night trip

10/10 Exceptional

Great food, service, and vibes. Can’t complain. Louis at the preferred club bar was the best bartender ever. I’d go back.
Caleb, 4-night trip

10/10 Exceptional

Amazing group of staff who made our trip memorable
Koen Mykel, 4-night trip

10/10 Exceptional

Love the option of using breathless property as well
Diana, 4-night trip

8/10 Very good

Property was nice and drinks were great. The food was not as spectacular as I had hoped for.
Jennifer Joanne, 5-night trip

10/10 Exceptional

This property was simply exquisite. The food and customer service are top notch
Precious, 3-night trip