Room and hotel lovely. Staff all helpful except: we were in room 34 for 2 days, from Sunday 9th Nov 3pm to Tuesday 11th Nov 11am. At 2pm on Monday 10th November, we were relaxing on our beds when a maintenance man entered with his key (he did not knock the door) and shocked us by saying he was checking some painting that needed touching up. We were very shocked and when he realised we were 8n the room he apologised and left. We took this up with the blonde lady on reception who apologised and said maybe it was an error on their side, but she didnt know for definite and said they do need to carry out repairs sometimes. Surely thus shoukd be dobe within the 4 hour tirnaround from check out to new guesr check in? Also, she said we should have put the 'do not disturb ' sign on the outside, but again that is putting the blame on us. We felt it was a violation of our privacy and no real explanation or compensation offered.
Helen
Helen,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 16 日
Perfect stay
We enjoyed the whole experience of our two night stay. The room was clean and comfy. We had two breakfasts & two dinners during our stay, all four of the meals were tasty & served hot. The service was excellent, friendly & efficient. We would definitely stay at this hotel.
Christine
Christine,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 15 日
Terence
Terence,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Emma
Emma,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
My favourite place for a solo stay
Definitely prefer the rooms in the old house. Great bar food and excellent service.
Anna
Anna,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 10 日
Beautiful location close to town. Noisy floors needs some updating for noise reduction.
christine
christine,1 晚行程
Orbitz真实住客点评
8/10 很好
2025 年 9 月 9 日
Unusual room allocated, having to go down a set of 6 or so stairs, very warm in room, an electric fan was provided.
Susan
Susan,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 3 日
We really enjoyed our stay and whilst the room was very clean, quiet and comfortable it was rather dark due to the small windows. The food was very good if a little expensive and the steak and wine recommended by the waiter on the first night was not the best we have had. However the meal in the bar on the second night was exceptional, particularly the broccoli and the breakfast was great with Pat very friendly and efficient
Chris
Chris,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Lovely hotel. Nice comfy and clean rooms. Very pleasant gardens and environment, lovely buildings and superb staff who go the extra mile. Would love to come again.
Keri
Keri,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Quaint!
Excellent stay in a very nice hotel. Lovely old building, great staff and very convenient for Cirencester and visiting other spots in the cotswolds.
Lovely breakfast, great bar staff, great parking and the spa facilities were very nice considering its size.
Rooms are a little small but overall a charming and beautiful spot. I would definitely visit again.
Peter
Peter,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Beautiful setting, town was walkable.
Carol
Carol,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Great spot in the Cotswolds
Lovely hotel, friendly staff. Fantastic massage in the spa.
Will
Will,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 21 日
homera
homera,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
The facilities, staff and food were all excellent
Alan
Alan,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Luca
Luca,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 15 日
Nice hotel, but inedible food.
Beautiful hotel, but my only complaint was tho food. I ordered the vegan burger and it was terrible. The burger itself was dry and didn’t have a nice taste to it. There was a soggy green leaf of some kind underneath it and a few sliced of gherkin on top. There should have been a tomato, but I asked them not to put that on. It was just a bland dry vegetable burger and a few chips. There wasn’t any salad or relish on the side and It cost £16 which I found very expensive for the cheap ingredients that were used. Charging £16 they could have put more thought into what a vegan burger should be like. There are so many lovely ingredients out there. But they chose cheap and not very nice, then charged a fortune.I couldn’t eat it. I mentioned it to the lady who collected my plate and was told that there was nothing that could be done as I’d already paid for it. Appears they don’t refund. Very very disappointing as everyone else’s food looked ok. Wish I’d taken a photo to show you how bad it was.
I won’t be visiting again.
Susan
Susan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Joanne
Joanne,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 13 日
Bernice
Bernice,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 4 日
All ok
Graham
Graham,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Lovely hotel and garden very nice place, good hotel room, good location, parking on site. Friendly and helpful reception staff and friendly helpful bar staff! The breakfast team gave good service each morning.
What more as a guest do you need and want!