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Batam Marriott Hotel Harbour Bay

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Harbour Bay Ferry Terminal

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Photo gallery for Batam Marriott Hotel Harbour Bay

Exterior
Cocktail bar, ocean views, open daily
Executive lounge
Cocktail bar, ocean views, open daily
Exterior
Near Nagoya Hill Mall and Grand Batam Mall, Batam Marriott Hotel Harbour Bay offers a luxurious retreat with an outdoor pool, coffee shop/cafe, and beautiful garden. Guests can unwind at the spa or stay active in the 24-hour gym while enjoying free WiFi in public areas; previous guests rave about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Non-smoking
  • Pool
  • Airport transfer
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 8 meeting rooms
  • Airport shuttle
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY1,237
CNY1,497 total
includes taxes & fees
Sep 15 - Sep 16

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room | 55-inch LED TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Sofa bed - double
Blackout drapes/curtains
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Sofa bed - double
Blackout drapes/curtains
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Sofa bed - double
Blackout drapes/curtains
Premium bedding
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Sofa bed - double
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Sofa bed - double
Blackout drapes/curtains
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Garden view

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Room, 1 Bedroom, Non Smoking

Presidential Room, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Presidential Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
  • 168 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Sofa bed - double
Blackout drapes/curtains
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Sofa bed - double
Blackout drapes/curtains
Premium bedding
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Indoor pool, outdoor pool, pool umbrellas

Radisson Golf & Convention Center Batam

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 468 reviews
The price is CNY469
CNY567 total
includes taxes & fees
Sep 14 - Sep 15
Radisson Golf & Convention Center Batam
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About the neighborhood

Map
Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453

What's nearby

  • Harbour Bay Ferry Terminal - 5 min walk - 0.5 km
  • Nagoya Hill Mall - 2 min drive - 2.3 km
  • Grand Batam Mall - 3 min drive - 3.4 km
  • Batam Centre Ferry Terminal - 9 min drive - 9.7 km
  • Batam Centre - 9 min drive - 9.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 37 min drive
  • Seletar Airport (XSP) - 20.5 miles/33 km
  • Singapore Changi Airport (SIN) - 13.9 miles/22.4 km
  • Airport shuttle (surcharge)

Restaurants

  • โ€ชWey Wey Live Seafood - โ€ฌ3 min walk
  • โ€ชGoji Kitchen & Bar - โ€ฌ4 min walk
  • โ€ชHarbour Bay Seafood Restaurant - โ€ฌ5 min walk
  • โ€ชGolden Palace - โ€ฌ11 min walk
  • โ€ชHamaru Kaya Toast - โ€ฌ4 min walk

About this property

Batam Marriott Hotel Harbour Bay

When you stay at Batam Marriott Hotel Harbour Bay, you'll be just a 5-minute drive from Harbour Bay Ferry Terminal and Nagoya Hill Mall. You can visit the spa to be pampered with massages or body treatments, and Goji Kitchen+Bar, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 216 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (IDR 70000 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle from 6:00 AM to 8:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AMโ€“10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Kayaking nearby
  • Fishing nearby

Working away

  • 8 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Goji Kitchen+Bar - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Mill&Co - This cafรฉ serves light fare only. Open daily.
Altitude - Overlooking the ocean, this cocktail bar specializes in Asian cuisine and serves light fare only. Open daily.
Jiang He - Onsite restaurant. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 302500 for adults and IDR 151250 for children
  • Airport shuttle service is offered for an extra charge of IDR 390000 per vehicle (one-way, maximum occupancy 0)

Children & extra beds

  • Rollaway beds are available for IDR 665500 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Self parking costs IDR 70000 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam

Frequently asked questions

Does Batam Marriott Hotel Harbour Bay offer free cancellation for a full refund?

Yes, Batam Marriott Hotel Harbour Bay does have fully refundable room rates available to book on our site. If youโ€™ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Batam Marriott Hotel Harbour Bay?

Yes, there's an outdoor pool.

Are pets allowed at Batam Marriott Hotel Harbour Bay?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Batam Marriott Hotel Harbour Bay?

Yes. Self parking costs IDR 70000 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Batam Marriott Hotel Harbour Bay?

Yes, an airport shuttle is available from 6:00 AM to 8:00 PM. The charge is IDR 390000 per vehicle one-way.

What are the check-in and check-out times at Batam Marriott Hotel Harbour Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in is available.

What is there to do at Batam Marriott Hotel Harbour Bay and nearby?

Have fun with nearby activities like boat tours, fishing, and kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Batam Marriott Hotel Harbour Bay also has a 24-hour fitness center and a garden.

Are there restaurants at or near Batam Marriott Hotel Harbour Bay?

Yes, there are 2 onsite restaurants, featuring international cuisine and ocean views.

What's the area around Batam Marriott Hotel Harbour Bay like?

Batam Marriott Hotel Harbour Bay is located a short 4-minute walk from Harbour Bay Ferry Terminal.

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Batam Marriott Hotel Harbour Bay Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Store
Cleanliness
Lobby
Ferry terminal
Breakfast
Restaurant

What guests liked

  • Breakfast offered a good spread with many options and fresh, delicious food. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great service from staff

Service par excellent. Shout out to Gracia at reception, Dura at Altitude, floor manager in Goji on 2/8/2025. All staff makes an effort to speak to us.
Grace, 1-night trip

10/10 Exceptional

Awesome

Super
MARK, 1-night trip

10/10 Exceptional

Friendly staff + welcome smile
Sharif, 1-night trip

10/10 Exceptional

Fantastic hotel. Given its 5 star status lives up to expectation.
Ashemul, 2-night trip

10/10 Exceptional

The room was clean, and the staff spoke to me casually. It was a very satisfying stay.
MICHIO, 2-night trip

8/10 Very good

Early in the morning will hear the ferries. Served good breakfast.
Sharon, 2-night trip

8/10 Very good

We had a wonderful stay at Marriott at Harbour Bay to celebrate our wedding anniversary. The team went above and beyond by decorating our room beautifully and even surprised us with a complimentary cake. The thoughtful gestures made our celebration extra special. Truly appreciate the warm hospitality and excellent serviceโ€”thank you for making our anniversary memorable! JJ
Jeannie, 1-night trip

10/10 Exceptional

Had a few great days here, staffs were very friendly and helpful. My wife celebrated her birthday and the staffs were enthusiastically making her stay wonderful and memorable. Good for a quiet getaway of relaxation and rest.
ARTHUR, 2-night trip

10/10 Exceptional

Excellent short getaway

A good stay. First time here with my family and we took the sea view. Rooms are clean and spacious. Breakfast a good spread. Decent amount of nearby eateries and marts. Good location for a short getaway. Oh yes. Do visit the spa while here. Very shiok.
Mervyn, 2-night trip

10/10 Exceptional

The check and in service staff excelled but the restaurant staff specially the pool bar a d the roof top bar both need to up their game
Kartik, 1-night trip

10/10 Exceptional

Excellent nothing else I can say. Special the fact that all staff greet you by your name gives it a special touch
Roger, 2-night trip

10/10 Exceptional

All staffs are very friendly, courteous and very helpful. Me, my wife feels so good.
Abu Bakar, 3-night trip

10/10 Exceptional

Perfect for a Getaway

Our room was upgraded to the club room and it was a surprise! Love the room (just ask for a room away from the elevator, if possible). The roof top bar is must-go for sunset. Drinks were fabulous! We also went for the ESKA spa and suggest to book in advance to avoid disappointment. Will definitely come back again.
Karen, 1-night trip

10/10 Exceptional

Staff from reception, concierge, cafe and housekeeping are very polite. Ferry terminal just beside the hotel. Very convenient.
KATHERINE, 2-night trip

10/10 Exceptional

Very clean. Patient and excellent service provided. Great accessibility to great food (within walking distance and interesting places of activities (within 15-20mins of travelling).
2-night trip

2/10 Poor

Dirty. Not clean properly. Food was bad.
J, 3-night trip

10/10 Exceptional

The best service and massage i have ever had in a long time.
2-night trip

10/10 Exceptional

Enjoy one nite stay at Marriott hotel; spa at Aska ; seafood restaurants and pubs nearby ๐Ÿ˜Š๐Ÿ‘
Kym, 1-night trip

10/10 Exceptional

All hotel staff are very friendly and helpful. We enjoyed the stay a lot.
Tow Choon, 2-night trip

10/10 Exceptional

๐Ÿ˜Š
Mkaye, 1-night trip

10/10 Exceptional

all staff kindly support.
y, 1-night trip

10/10 Exceptional

๋งค์šฐ ํŽธํ•˜๊ณ  ์ฆ๊ฑฐ์šด ์‹œ๊ฐ„์„ ๋ณด๋ƒˆ์Šต๋‹ˆ๋‹ค.

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1-night trip

10/10 Exceptional

The Batam Marriott Hotel was amazing from the staff, breakfast, cleanliness, the room and especially the view to the sea.
Matthew, 1-night trip

10/10 Exceptional

Staff and service are great. Rooms are big and clean. Will stay here again.
Jingxuan, 3-night trip

10/10 Exceptional

Modern, clean, surrounding area can be a bit loud in night time
Andi, 1-night trip