This place needs Maintenance. Elevator was broken, so we had to use stairs. Then there is very luttle parking in front and none on one end of the building so most is at the other end and their door at that end had a broken key card reader so you couldn't come in there. The breakfast/lobby area had some kind of ceiling water damage all across the back of it so there was a wall of clear plastic hanging down. Hotel was reasonably clean but having to use the stairs caused me to notice they could have been better including either grime or buildup of some kind on the stainless steel door handles. I spent the extra $40 per night for 2 nights to stay here compared to the other option in Elgin only to find these issues. I never leave reviews on hotels but made an exception. The staff during our stay were fine. Just the maintenance issues.
MARK
MARK,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 22 日
Taylor
Taylor,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 22 日
Just okay
It was okay. The pool area was super dirty and the ac in the room was dripping water so there was a terrible smell, as the water was accumulating under the carpet as the water was dripping. Breakfast was okay, bread was hard as a rock.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Valarie
Valarie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Friendly Staff! Great Service! Made us feel welcomed!
Michael
Michael,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Nice staff and excellent service
Saline
Saline,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 1 日
Not good
Not great. Location was bleh, not much around. The shower floor was disgusting, definitely did not get in there. Very thin walls. No customer service.
christopher
christopher,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Jessica
Jessica,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 9 日
The elevator is not working
Anahi
Anahi,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 8 日
Upon arrival deaf roach on floor in hall. Still there day of.departure. ice machine not working on 1st.floor. and the one elevator in building not working after our initial check in and we were located on 3rd floor....
Valerie
Valerie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Jesus
Jesus,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 5 日
stephen
stephen,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Very friendly staff and great service . Hotel was nice and quiet and clean.
Keith F.
Keith F.,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 26 日
Octavius
Octavius,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 21 日
Baldemar
Baldemar,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Other than having to recharge door keys, everything was nice.
William
William,3 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 5 月 12 日
The room was very humid and had a smell to it when we first got there. Then we discovered flies in our bathroom and bugs in the room.
Julia
Julia,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 11 日
Hotel is fine but check in is ridiculous
The hotel was fine however the check-in was horrible. When I arrived they said I needed to wait until 3 to check in, understandably if they didn’t have a room clean. I waited 3 hours and by that time there were 10 other people waiting to check in. Everyone was told they had to wait until 3. At 3:05 they started checking people in but the process was an hour long ordeal because they made everyone wait. The women at the front desk was not polite and everyone was pretty irritated with the way she was treating them
Steve
Steve,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 10 日
Haojie
Haojie,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 2 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 23 日
I went to a party and when I got back there was no parking for me we had. To park in a store near by and also the property needs a renewal the shower was loose we were missing towels
Jose
Jose,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Barbara
Barbara,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 20 日
Not worth the ridiculous price
The price was very high for what it was. Ive stayed at ither locations before and had no complaints, but this one was the cheapest feeling hotel I've been in since after covid.
We had a big roach in our room, hairs on the counter in the bathroom, and the floor had stains. For $320 for 2 nights it felt unacceptable