We arrived and were welcomed at the desk, while checking in the lady serving us attended to 2 other people during our service. Once she left to make coffees for someone and then she attended to someone checking out. I expected to have her full attention while checking in and other guests waiting as they can see she was busy.
The room was lovely and big, the sofa bed was made up for our teenage daughter. After laying on it for sometime there was a metal bar across it which made sleeping very uncomfortable. On check out we were charged €30 for this bed. We were told they knew the bed was uncomfortable when we informed the reception as they had been told previously. They then told us that the charge was because they were told we had a child under 2 with us and not a teenager. Unsure why a sofa bed was made up for a child under 2!
We booked a parking space which we knew we would have to pay extra for but they then charged an extra €25 for using the electric charger. So our parking for 1 night was€50!
Breakfast was €25 extra per person but we don’t eat much in the mornings so declined. We did not find anywhere localish that was open before 9 for breakfast.
Bathroom was a good size but unless you’re 6 foot tall you’ll have to plug the hairdryer in in the bedroom.
The hotel is in a great location for the square and the many attractions in Bruge and just around from the chocolate shops.
A little disappointed in general with the hotel and extra charges.
Julia
Julia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Hôtel très propre
Le petit déjeuner est excellent avec un accueil plus que parfait
Merci
francois
francois,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Todd
Todd,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Thilo
Thilo,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 5 日
Lovely property in a convenient location for walking through Bruges olde town and narrow streets.
Rosemarie
Rosemarie,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Anna Kristina
Anna Kristina,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Perfect Location and Exceptionally Helpful Staff
The hotel's location is excellent. The staff at the reception were very helpful — they stored our luggage both before check-in and after check-out, which allowed us to explore the city comfortably and make the most of our day. The rooms have a charming vintage style and are very enjoyable.
Ozan
Ozan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Wonderful stay
Beautiful hotel in Bruges. Centrally located - easy to walk to everything but on a sidestreet so nice & quiet. The staff are pleasant & very helpful. The breakfast is delicious. I would definately come back.
Lesley
Lesley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Staff were amazing and very helpful and gave us lovely coffee and treats this morning as we waited for our driver to pick us up to go to our next destination... would definitely recommend...
Laurie-Ann
Laurie-Ann,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Debra A.
Debra A.,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Loved our stay at the Pand! Lovely place, attentive (but not overly so) staff
Gregory
Gregory,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Safwan
Safwan,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Exactly as advertised: a charming, luxurious small hotel with a very, very attentive staff.
Jonathon
Jonathon,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Lisa
Lisa,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 16 日
Victoria
Victoria,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 15 日
Simon
Simon,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 15 日
Such a gem, would definitely come back. Staff very attentive. Breakfast was a delight.
Dawn
Dawn,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 8 日
NIALL
NIALL,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 4 日
Ali
Ali,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 12 日
The Pand Hotel exceeded our expectations. The staff, the room, the breakfast, the facilities, lounge and bar all excellent. A particular note that the hotel staff were professional and friendly, nothing was any trouble at all.