I kid you not, the bathroom door was missing. So was the light bulb in the bedside lamp. The AC unit sounded like a barking dog in the distance. I think this hotel needs to pay more attention to their property.
Steven
Steven,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 2 日
Avoid staying here
The front desk was closed when I arrived to check-in and the hallways and elevator smelled liked marijuana. My non-smoking room smelled like cigarette smoke. I moved to another room and the television didn't work. I moved to a third room and it was finally ok. I stayed one night and then moved to the nearby Best Western in Roanoke and it was wonderful. I would avoid staying at this hotel.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Benjamin
Benjamin,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Benjamin
Benjamin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Kathryn
Kathryn,7 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 12 日
kellye
kellye,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Renna
Renna,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
Delilah
Delilah,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 16 日
The front desk lady was really nice and the area was clean, however one of our beds had a very thin decorative cover and no real blanket, the halls smelled strongly of marijuana smoke although it wasn’t in our room luckily. We put that we had three people and still only got two towels and wash cloths and no hand towels. My brother was staying there as well and had no towels, no shower curtain. And the trash cans were full and we had to empty them from the previous people. The front desk closes at a certain time so there was no real way to remedy this. In addition to all that- I was charged an additional $85 for the room that I had already paid for. This was not for incidentals which I clarified when she charged it. I told her I already paid for the room through hotels.com and she assured me it didn’t charge until she put it through on the computer- this was false and I now have both charges on my card. There were children running back and forth all night and no curtains just blinds so the room was bright all night. I spent $100+ on this room and there’s no complimentary breakfast either, it just seems like a lot for such little amenities.
Brooklynn
Brooklynn,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 15 日
Melissa
Melissa,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 14 日
Jeet
Jeet,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 5 日
David
David,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 4 日
No hot water while we were there - front desk agent stated that they were working on it. Surprised and sad they never got it fixed. No coffee cups anywhere in the morning for complementary coffee. No hair dryer in the room. The barebones concept and price were great until the expected basics were left lacking. Front desk couldn’t have been nicer at check in, props to them! Very clean hotel.
Jackie
Jackie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Trashy low class hotel.
Horrible! Full time residents live there. AC didn’t work. Clerk told us she needed everyone’s ID that was staying for her protection.
真实旅客
5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
We enjoyed our stay.
Karen
Karen,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 12 日
真实旅客
7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 1 日
Property was clean and staff was very friendly.
Chuck
Chuck,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 29 日
Wry clean and quit
Kevin
Kevin,8 晚商务旅行
Orbitz真实住客点评
8/10 很好
2024 年 11 月 23 日
Nice
Pretty decent stay , room was very clean and in great condition
Bernard
Bernard,7 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 14 日
Well lit, secure entry, spacious parking. Inside was clean and well kept.
GARY
GARY,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 4 日
Trash
Customer service was poor at best. The lady at the front desk has no business being in a customer facing position. We were given a room key to a room that was already occupied by a long term tenant, walked right into their personal lives. Informed the front desk lady, she never apologized or owned her mistake. Lesson learned. Hotels.com should remove this listing as an option