The room is old and not very clean. The towels have some yellow dots. The price is good but I will not have another try next time.
ALAN CHIH-HAO
ALAN CHIH-HAO,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2019 年 11 月 19 日
Would you pay $167/night for a no air-con hotel?
Recently we visited Novotel Sunshine Coast for my partner's birthday. I thought it is considered as a 4-star hotel so the quality should be good, but the air conditioner was faulty and didn't work on arrival. After reported twice they still couldn't fix the air-con. By the time it was 9:30 at night, the manager told us that there's nothing they can do and all rooms were not vacant. The temperature in the late November at Sunshine Coast is very hot and humid, the room doesn't have screen doors so leave windows open over night wasn't an option. In the end, my partner insisted that it is not fair to pay full price to the manager, so we got $100 dollars off from the bill but we still need to pay $167 dollars/night for a stinky hot room that supposed to be a 4-star luxury hotel room.
$100 might seem like a good discount, but if you take in to consideration that any budget motel for $70 provides air conditioning then still paying $167 for a room you cannot open up to get air in due to no screens. It’s essentially an over price sweat box and was a horrible experience that will not be remembered well by my partner favourably for his birthday. I would not recommend this place to anyone.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 21 日
Overpriced and extremely poor condition
What a woefully kept hotel. There was heavy rain which poured through the covered walkways like a raging river. No amenities in these overpriced rooms (water, shower cap etc). Basically it’s an overpriced motel with a fancy lobby. Save your money and go elsewhere
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Stacey
Stacey,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 6 日
Daniel
Daniel,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Mohammed
Mohammed,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 11 日
Damien
Damien,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 22 日
Paid for Lagoon view but was very limited to view. Room was so far from facilities and phone in room was not working. Had to use mobile to ring resort to get someone to answer. A/c noisy and when turned off refrigerator was noisy.
Ellen
Ellen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Passing through
Mark
Mark,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Beautiful rooms , amazing scenery and walks . Friendly staff x
ANDREA
ANDREA,1 晚家庭旅行
Wotif真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Beautiful resort but will be enjoyable with family/friends; bit isolated on your own
Sanita
Sanita,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Was a lovely place to stay with a small range of activities (would have be better if it wasn’t raining).
Hayley
Hayley,1 晚浪漫旅行
Wotif真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Ken
Ken,2 晚行程
Wotif真实住客点评
8/10 很好
2025 年 5 月 28 日
Simone
Simone,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Jayash
Jayash,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Great clean room great atmosphere vibe and relaxing place to stau definitely be back. The only issue for us was the back door mat was so slippery i could of really hurt my self multiple times. Overall 9/10 guys