Great location, good breakfast and great service at the restaurant. Front desk was not as helpful , been in the industry since 1976 and first time we hear a NO for our request of 1 hour or 30 minutes extra at check out since they have it at 11 am, my husband has skin cancer and we had to wait 1 hour and a 1/2 before we were able to go , at the lobby!! All the rooms get empty and I know the don’t do all the rooms at the same time!! So to help us wax possible but they didn’t care!! Told us the guest for that room were there but check in is at 3pm!! Hope they never encounter this altitude in another hotel when they travel and we the circumstances we have!!