Excellent hotel in perfect location for central No
Excellent hotel in perfect location for central Nottingham
Steven
Steven,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 13 日
Mukesh
Mukesh,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 11 日
2 Night Stay
The hotel is in a good location, very close to the Theatre Royal and Concert Hall. Staff were very friendly and helpful. Bed was comfortable but took over the room. The bathroom in room 731 smelt damp. Seal to shower screen was suspect allowing water to spill over. Breakfast was good quality and lots of choice.
Helen
Helen,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 7 日
Lack of car chargers
Lovely hotel, food and location.
However, the main reason we booked this hotel is because we have an electric car and we needed to charge it overnight.
There are only 2 chargers at the hotel and neither were working. When I rang the hotel for assistance they were unhelpful, advising me that the chargers had nothing to do with the hotel.
As a result the following day I had to waste time finding a charger and wait for the car to be charged.
David
David,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Nina
Nina,1 晚行程
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10/10 绝佳
2025 年 9 月 1 日
Scott
Scott,1 晚行程
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8/10 很好
2025 年 8 月 30 日
Earl
Earl,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Had a good stay for two nights breakfast really good and the staff were really nice and friendly and helpful
Andrew
Andrew,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 28 日
Harald
Harald,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Katrina
Katrina,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Thumbs up
Loved it, cant wait to return. Nice clean room. Good breakfast and drinks in the bar. Only thing which is being really picky, staircase leading to reception. Us and and another couple ended up in unauthorised area, maybe needs better signage. Probably our eyesight though. Will return
M P
M P,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 24 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
JULIE
JULIE,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Exceptional service
The team here are exceptional especially the front desk team. I want to say Grace but it may have been Gemma (bad memory) however the lady was exceptional. Thank you for a great stay
Tammy
Tammy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 8 日
Great
Very clean and tidy helpful and friendly staff
Libby
Libby,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 4 日
Simon
Simon,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
Julien
Julien,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 30 日
Basic, bland and poor service.
I had emailed twice (no response) and called ahead requesting an early check in. I spoke to someone who said I could have one for an additional £30. When we arrived this was not in the system so we had to downgrade the room (I wasn’t charged for the upgrade). Not the end of the world but poor service. When we went to our room I noticed that there was only one set of towels (there were 2 of us). I asked one of the maids working on the floor to put another set in the room but when I came to have a shower in the morning, realised that she hadn’t.
When we checked out we were directed by the receptionist to the lift to the carpark - when we got to it, it was out of service and we had to walk up 6 flights with all our bags. If we’d been warned in advance we could have collected the luggage once we had picked up the car.
None of these things are huge deals but the overall impression of the service and hotel was that staff were a bit slapdash and not committed to good customer service.
The bed was comfortable and the receptionist who checked us in was friendly.
S
S,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Best in Nottingham
This is the best hotel we have ever had in Nottingham always go back . Staff the best always happy always cleaning and helpful . Car park perfect and spa so clean