In Düsseldorf, Mercure Hotel Düsseldorf - Ratingen offers a sophisticated retreat with international cuisine at Junkers restaurant and a cozy fireplace in the lobby. Unwind on the garden terrace or get lost in a book from the library. With free WiFi, dry cleaning services, and helpful multilingual staff, this hotel is perfect for those seeking comfort.
When you stay at Mercure Hotel Düsseldorf - Ratingen, you'll be within a 10-minute drive of PSD Bank Dome and Messe Essen. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Junkers, which serves international cuisine and is open for lunch and dinner. A terrace and a garden are other highlights.
At a glance
DONE
Hotel size
118 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (2 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Free offsite parking nearby
DONE
Transfers
Airport drop off on request(available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Free use of nearby fitness center
Bicycle rentals nearby
Golfing nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in lobby
Television in common areas
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
26-inch LCD TV
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Junkers - This restaurant specializes in international cuisine and serves lunch and dinner.
Junkers - This bar serves light fare only. Open 24 hours.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 21 per person
Airport shuttle service is offered for an extra charge of EUR 25 per room
Children & extra beds
Rollaway beds are available for an additional charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet (may vary based on length of stay)
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Düsseldorf Mercure Hotel
Düsseldorf Ratingen
Mercure Düsseldorf Ratingen
Mercure Hotel Düsseldorf Ratingen
Mercure Hotel Ratingen
Mercure Hotel Ratingen Düsseldorf
Ratingen Düsseldorf
Ratingen Mercure Hotel
Mercure Hotel Düsseldorf
Mercure Dusseldorf Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel
Mercure Hotel Düsseldorf - Ratingen Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel Ratingen
Frequently asked questions
Does Mercure Hotel Düsseldorf - Ratingen offer free cancellation for a full refund?
Yes, Mercure Hotel Düsseldorf - Ratingen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Düsseldorf - Ratingen?
Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 10 per pet. Service animals are exempt from fees.
Is parking offered on site at Mercure Hotel Düsseldorf - Ratingen?
Yes, there's free self parking.
Is airport shuttle service offered by Mercure Hotel Düsseldorf - Ratingen?
Yes, a shuttle from the hotel to the airport is available. The charge is EUR 25 per room.
What are the check-in and check-out times at Mercure Hotel Düsseldorf - Ratingen?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Mercure Hotel Düsseldorf - Ratingen and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Mercure Hotel Düsseldorf - Ratingen also has a garden.
Are there restaurants at or near Mercure Hotel Düsseldorf - Ratingen?
Yes, Junkers offers international cuisine.
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Mercure Hotel Düsseldorf - Ratingen Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Lobby
Bar
Restaurant
Reviews
4/10 Fair
Aug 29, 2025
Bar 1 Uhr laut .Hotel , laut
Uwe
Uwe, 1-night trip
8/10 Very good
Jun 19, 2025
Rauhallinen ympäristö
anssi
anssi, 1-night trip
10/10 Exceptional
Jun 2, 2025
Alles Bestens. Besonders die Mitarbeiter der Rezeption sind sehr freundlich und hilfsbereit. Ebenso das Personal beim Frühstück.
Thomas
Thomas, 1-night trip
6/10 Good
Apr 27, 2025
Just sufficient as a place to sleep and that’s all we needed. I really appreciate they were open for check in at a very late time.
Tsubasa
Tsubasa, 1-night trip
10/10 Exceptional
Mar 25, 2025
Just okay to visit the Messe.
Mark
Mark, 2-night trip
10/10 Exceptional
Jan 19, 2025
Alles super. Sehr freundlich
Manuel
Manuel, 2-night trip
10/10 Exceptional
Dec 1, 2024
Alles sehr ordentlich sehr sauber und nettes Personal.
Denise
Denise, 1-night trip
8/10 Very good
Jul 8, 2024
All staff very friendly and exceptionally helpful...would stay again
Verified traveler
1-night trip
8/10 Very good
Sep 6, 2024
Ruhiges gepflegtes Hotel
Tarkan
Tarkan, 4-night trip
10/10 Exceptional
Feb 23, 2025
McDonald’s direkt gegenüber
Christian
Christian, 1-night trip
10/10 Exceptional
Jan 19, 2025
Für 1 Nacht dagewesen. Ruhig und Stressfrei.
Immer wieder gern
Cani
Cani, 1-night trip
10/10 Exceptional
Nov 24, 2023
Tolles Hotel zum Arbeiten und bequem schlafen.
Nikola
Nikola, 3-night trip
8/10 Very good
Dec 8, 2024
Mooi hotel jammer dat er zaterdag in de ochtend tijdens het ontbijt sloopwerkzaamheden waren aan de bar en op zondag tijdens het ontbijt een hond aan het blaffen was aan een tafel achter ons
martijn
martijn, 3-night trip
10/10 Exceptional
Nov 23, 2023
Freundliches Personal, verkehrsgünstige Lage und trotzdem ruhig
Ernst-Juergen
Ernst-Juergen, 1-night trip
6/10 Good
Apr 7, 2025
Minder dan beschreven op internet.
Ontvangst was vriendelijk en netjes. De faciliteiten wat volgens het internet geboden wordt zoals restaurant en bar zijn gesloten. Hotel is op zich sterk verouderd en kamer krap wat betreft 1 kant van het bed. Het komt helaas niet over zoals op het internet beschreven staat . Uit " armoede" cq nood zijn we wat gaan eten bij de Mc Donald die er direct tegenover zit . Hotel is erg aan vernieuwing/renovatie toe.
Jurrian
Jurrian, 1-night trip
8/10 Very good
Aug 23, 2024
Wir haben hier eine Nacht vor unserem Flug übernachtet. Das Hotel ist ca. 11 Minuten vom Flughafen entfernt.
Die Mitarbeiter waren sehr freundlich.
Das Zimmer war ruhig und sauber.
Ein sehr nettes Hotel.
Eduard
Eduard, 1-night trip
10/10 Exceptional
Nov 8, 2023
Ein schönes sauberes Hotel. Kann ich empfehlen.
Andreas
Andreas, 1-night trip
8/10 Very good
Dec 15, 2024
Freundlichkeit des Rezeptionsmitarbeiters beim Einchecken fehlte völlig
Herbert
Herbert, 2-night trip
10/10 Exceptional
Aug 19, 2023
Von Anfang bis Ende hat alles gepasst. Super geschlafen und Frühstück war super und machte was her .. also wir kommen wieder.
Sebastian
Sebastian, 1-night trip
10/10 Exceptional
Aug 11, 2024
Great breakfast
Great breakfast, could do with two pillows instead of one. The room serves the purpose perfectly even though the decor is tired
Krystyna
Krystyna, 1-night trip
10/10 Exceptional
Apr 13, 2024
Très bien
Yerong
Yerong, 1-night trip
8/10 Very good
Jul 12, 2024
Good choice for the money. Big and comfortable bed. Lobby looks much better than rooms themselves. But was happy to have a cattle and coffee/tea.
Anzhelika
Anzhelika, 1-night trip
6/10 Good
Sep 6, 2024
War in Ordnung, jedoch würde ich auch mal irgendwann die Gardinen reinigen und auch mal dahinter die Spinnennetze entfernen
Sharbel
Sharbel, 1-night trip
10/10 Exceptional
Jul 22, 2024
Big room with a little old-dated look. Room stayed cool even if there was a heat going on!