Check in was slow due to long line. Room key didn't work. Asked the staff and was demanded to wait in the check in queue again to solve my room key problem. Completely unacceptable.
YUNG-JEN
YUNG-JEN,2 晚行程
Expedia真实住客点评
8/10 很好
2026 年 4 月 29 日
Room was clean and staff was very nice/helpful.
Cheryl
Cheryl,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 17 日
Fast, freindly & efficient staff. Room & bathroom well appointed.
John
John,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 4 月 12 日
The room was clean and had ample room. Staff were reasonably friendly but didn't make you feel welcome, more like just tolerated. The elevator near my room was out of order, which required walking from one end of the building to the other to go down, then back to get to the car. Road in front of building under construction, so it was a little hard to find and access. Otherwise the location is central.
Carlos
Carlos,2 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 4 月 11 日
My room was dirty, staff was rude, doors and elevators broken throughout.
kiowa
kiowa,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 4 月 11 日
Wake up call button phone did not work. Called desk from my Iphone. On hold for 17 minutes. Finally walked to front desk and was told “we dont answer the phone when busy”. Hotel is convenient to airport but staff is unhelpful and there is always something wrong with the rooms.
Frank
Frank,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 9 日
Staff was friendly and courteous. Room was clean and soavious.
greg
greg,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 6 日
I was there for 4 nights, and they only came and gave me Fresh Linen and towels the first day. The next 3 mornings no one showed up to clean my room
Russell
Russell,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 5 日
Samira
Samira,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 2 日
kinda dated (it's looked the same for decades!) mattresses and sheets could use updating.
G. Bradley
G. Bradley,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 2 日
shinjan
shinjan,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 4 月 1 日
Frank
Frank,1 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 3 月 30 日
William
William,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 30 日
Hotel com aparência de decadente.Elevador, ice machine quebrados. Cama e travesseiros bem ruim, café da manhã cobrado à parte
Joao
Joao,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 29 日
Scot
Scot,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 27 日
Ann
Ann,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 27 日
Clean room, the staff was very helpful when needed.
Ricardo
Ricardo,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 25 日
Our room was not cleaned. The bed was not made, dirty toilet, shower and sink. The restaurant and bar was closed when we arrived and when we left. No dinner no breakfast.
Valentina
Valentina,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 23 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 23 日
The staff was very friendly. The hotel is older and couod use a little freshening up, but we just needed one night and a place that was pet friendly. That they were and provided a dog bed and some treats which was very thoughtful.
Stephanie
Stephanie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 22 日
The airport shuttle was great. the room was clean, the staff was nice. It is not a 5 star but close
Wendy
Wendy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 21 日
Very convenient, walking distance to RNO. The Indian restaurant was good.