2/10 很差
2025 年 12 月 7 日
We had to leave the hotel one hour after arrival because the room was not handicapp accessible nor did the hotel have anything to put us in. I called ahead to confirm that we would have handicap assessible room and they confirmed that we would be in one.
Further, the location of the room had an entrance with stairs, which was not handicap assessible.
after telling the staff that we required a refund since we literally had to find a different hotel (30 minutes away), the "captain" said they would refund our money but refused to provide anything to confirm the refund. Two days later, I still have charges on my credit card for the room, the incidentals, and $100 charge for having a small dog.
Additionally, the location th
Kimberly
Kimberly，2 晚家庭旅行
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