2/10 很差
2025 年 10 月 3 日
The room #226 was infested with roaches. They were big and small. Many on the walls and curtains. They came out of the A/C. Also in the bed. My daughter asked for another room. The front desk agent refused and said she stayed in the room too long beforehand. My daughter and grandson was in the room for a minute. I took them to Kroger and when we came back to the room, roaches were everywhere. The front desk clerk gave her a can of Raid to spray the roaches. I went to the woman and demanded she switched rooms. She switched to room 116. I let her know 116 seemed good. A few minutes later after my daughter and grandson started eating, the roaches wanted to join them. The hotel refused a refund. I had gone out of town and my daughter had to stay in those conditions. She switched to a different room her last stay. That room didn't have roaches. This was a terrible and disgusting experience for them. I forgot to mention the refrigerator and tv was broken. Someone put their fist in the tv.
Malliyah
Malliyah，1 晚家庭旅行
Hotels.com真实住客点评