2/10 很差
2025 年 9 月 16 日
Neglected Stay
I checked in on Thursday September 11,2025. The front desk clerk was very nice kind and professional. I don’t know where to start actually. I don’t know if I’m more disappointed with the overflow of people who smoking drugs outside my window or the lack of housekeeping services. The overflow of trash that collected in my room the lack of attention the housekeeper failed to give. Then on my second day I asked for towels she gave me two blue towels for me and three kids. I had to walked downstairs to the front desk only to find out that they were pool towels. The pool was not even open. Front desk clerk gave me towels.The dishwasher had food residue stuck to the bottom with no dishwasher tablets. No linen changed nor services offered. When I got ready to check out on Sunday housekeeping came to the door around 10am and asked if we were checking out. When I asked her why hadn’t she been to the room for the past four days she stated that she didn’t know she had to come until today. I don’t know what would make her think that or who even told her that. I was not satisfied with my stay. I even had to go downstairs to get additional trash bags to bag my own trash up. It was very disgusting!! I even had to send my son downstairs because we ran out of toilet paper. Overall horrible stay.
Alphreta
Alphreta，3 晚家庭旅行
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