Room was dirty. Had to call room service to clean. We had the do not disturb sign on but the maid knocked on the door two separate times on checkout date. Check out is 11 she started knocking on the door at 9am.
Carolyn
Carolyn,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Karlous David
Karlous David,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 13 日
A/C could have worked better. Other than that, it was a great stay.
Israel
Israel,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 13 日
The only thing that was not good was the spa. There was so much chlorine it made our eyes burn. It was one of the reasons I booked this hotel was it had a hot tub, so that was disappointing. The pool was nice. Warm enough that my daughter even swamThe complimentary breakfast and happy hour was nice bonus.
Janeen
Janeen,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 11 日
antoinette
antoinette,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 9 日
Douglas
Douglas,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 8 日
Embassy Suites Arcadia
The tv was broke and blue in color. No movies. The bathroom sink was clogged. Difficult not only for us but other people waiting in line to ask how to get out of parking lot because what was given didn't work. Bfast was good and service was friendly and helpful. Happy hour was not so great. Old discolored celery, tasteless spinach dip, no cheese and had to ask for salami which I saw on someone's plate. I was down there at 5:10pm and already out of what little was put out. I ordered drinks not on happy hour because the line was crazy long. All in all my stay was average.
Lynne
Lynne,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 8 日
Cheap, Old, Dirty and Hot!
Cheap, old, dirty and hot. We let staff know that our fridge was hot and that the room was hot. They sent someone over who told us the fridge is as cool as it would go and that the temperature in the room was set at 50 to wait for it to cool off, that it was hot because we had bearly checked in and that it probably would cool off at around 10 or 11pm. Worst hotel we've ever been to. Paid to stay for 2 night so we were screwed. Oh and the ice machine didn't work. Horrible experience.