Genuinely the best hotel experience I’ve had in years!
Booked a room based on the really good reviews I saw and I was not disappointed. The staff was super friendly and helpful, the room as well as the entire hotel were very clean and the continental breakfast was phenomenal.
Super convenient location. Very close to the airport, and within 10 minutes of Franklin Park Conservatory.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Rich
Rich,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Jason
Jason,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 27 日
I'd pass
It was loud and the light for the smoke detector was blinking all night. Some of the worst sleep I have gotten in ages
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Best hotel
This was probably the nicest hotel. I have stayed in in the last couple years. Everything was clean, nice on you, and the staff were extremely friendly and helpful.
Jill
Jill,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 19 日
No Shampoo in Shower and a number of Electri Outle
Hotel staff very friendly. However room was very small and too small for a King bed. No shampoo in shower container so had to wash my hair with regular soap. A number of electric outlets in the room did not work. Also a lot of road noise even late at night. Will not be staying at this hotel in the future.
Roger
Roger,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 19 日
Good place to stay convenient to airport
Daniel
Daniel,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Michele
Michele,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Storm's Review
Timothy
Timothy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Amazing staff
Staff was amazing. So friendly. Very nice hotel but staff really stood out!!
Michele
Michele,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Jonah
Jonah,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 6 日
The Tru fumbled airport shuttle
The hotel is great looking and very comfortable. The staff was pleasant and courteous. The room doors I think are fire resistant: they are VERY heavy to open. I think due to this weight we heard doors shutting most of the night. We had to leave the hotel at 5AM for our flight. The Tru advertises 24 hour shuttle service to the airport; we inquired at check-in and were assured there was no problem. Getting to the lobby at 4:45AM we were told no shuttle until 7AM. They have a printed sign telling how to get in touch with Lyft, Uber or a Taxi. This leads me to believe that the early morning shuttle no-show is not a rare occurrence at The Tru.We had to pay, not the hotel for the Lyft/Taxi ... $20. One if our reasons for selecting our stay here was for that shuttle service 24 hours a day advertised. If it were not for this shuttle service feasco we would have given The Tru all excellent ratings but simply cannot excuse the shuttle service deception.
Larry
Larry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Kiesha was fantastic at check in!
Timothy
Timothy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Adrienne
Adrienne,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Clean and quiet
Lobby~fun and hip. Staff~ friendly and welcoming. Free breakfast~decent options including hot/cold items. Coffee available in lobby day/night. Bathroom~ Clean and they have the best shampoo/conditioner, soap and lotion in their bathrooms! Bed~comfortable mattress and pillows. I would stay here again! Location~felt safe and I was not worried about my vehicle.
Adrienne
Adrienne,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 14 日
A storm rolled through knocking out electricity for over 4 hours ruining our evening plans. We had scheduled an afternoon /evening no kids as a date night and had to leave and go home. I want a refund.