Paid for a deluxe room that was supposed to come with a refrigerator and microwave….instead was given a standard room with two double beds and no refrigerator or microwave
William
William,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 5 日
Worst stay ever
I asked for a Queen bed and kitchenette and was told I booked the wrong room even after calling and making sure before hand. No room available stated kitchenette yet the lady stated it was some available. I was placed in a twin double bed room with no microwave, fridge, or kitchenette. I was told will contact me when management arrive no call and I been here since Monday and it is now Friday. I reached out to hotels.com and asked to be able to transfer reservation to nearby sister hotel and was told it can’t be done. I wasted $400 to get nothing paid for and very upset. I was told could get a refund but it will take 5-7 days to get it back and I will still be out of a room with spoiled food. The worst experience ever. The stove feature seen in picture don’t work. No pool
Kaneskia
Kaneskia,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
James
James,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 2 日
Shane
Shane,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Brian
Brian,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
William
William,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 17 日
Kenneth
Kenneth,10 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Nicole
Nicole,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Bryant
Bryant,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
Samantha
Samantha,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 12 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
真实旅客
14 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 7 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
Good
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 13 日
John
John,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Anh
Anh,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 9 日
Need exterminator today
Front desk staff was amazing and friendly. They helped me with my deposit because i didnt see anywhere that there was one and they only took cards. I had cash. They moved us to different room becuase the mattresses where horrible and uncomfortable. But the nice room had roaches . Baby ones and then some adults came out. After complaining to front desk she tried to move us to different rooms but the whole top floors has them. We complained in the morning to front desk and left message for manager. She said exterminator is coming this week. They Had some move outs and problem just started. Very nice staff and good price. Under new management and they are working on changing all the rooms but still needs work . Price where good but we dont do roaches.
Vivian
Vivian,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 9 日
Robert
Robert,7 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 7 日
Smelled like cigarettes really bad
Alexis
Alexis,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Across the street is a strip mall ,publix. A bit to much trafficking going on in and around red roof inn