6/10 好
2025 年 9 月 8 日
Hotel experience
I am so disappointed and thankful at the same time.
Check in was great the light skinned lady with curly hair helped out. I originally booked a smoking room and once I arrived at the hotel she informed me that the hotel was under renovation and that all smoking rooms were no longer available. That was cool.
Then after staying a day or so, we discover roaches... wowzer.... so i go to the front desk. And yes i took pictures and explain my concern, well this worker she said its nothing she can do but leave the manager a note for the morning. Okay whatever but she could have switched me rooms but i agreed to wait until the morning.
So check out time i go to the desk and express my concern not realizing the manager was standing there also just to say well we have been looking for another exterminator company because the one they have had for 11 months or years (i cant recall the exact time frame) isn't working. Bananas....
We just have to do better and care as a whole

Ashley
Ashley,4 晚行程
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